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Summary of reviewsOYO Gran Canaria Hotel is praised for its exceptional location, offering guests easy access to the beach, seafront, and nearby attractions, making it a convenient choice for travelers exploring the area. The scenic views of the sea from many rooms add a sense of tranquility, and the proximity to local amenities, along with the accessibility provided by convenient parking options, enhances the guest experience.
The hotel staff, particularly the owner, Cesar, receive commendations for their warmth and hospitality, contributing positively to the atmosphere. Guests appreciate the friendly and helpful nature of the staff, which complements the clean and welcoming environment. Although some rooms are described as dated or needing maintenance, many are noted for being spacious with comfortable bedding and daily fresh towels.
In terms of cleanliness, there's a mix of reviews. While many rooms are clean and well-maintained, some guests have reported areas in need of refurbishment and deeper cleaning. Despite occasional issues with outdated decor and maintenance problems, diligent staff efforts ensure a generally pleasant stay.
The quality of the hotel's Wi-Fi varies, with reliable service typically found in public areas like the lobby, though improvements could be made for in-room connectivity. Parking at the hotel is noted as a major advantage, providing hassle-free options for guests with cars, including motorcyclists, which adds to the convenience of the location.
Families find the hotel to be accommodating and friendly, aided by features such as family rooms and kid-friendly breakfast options. The atmosphere is enhanced by extras such as an adorable dog that delights younger guests.
However, opinions on the bedding experience differ, with some guests enjoying comfortable and restful nights, while others note issues with mattress firmness and bed maintenance. Overall, the hotel's central setting and personable service make it a favored choice for travelers, with room for improvements in specific areas like room maintenance and Wi-Fi coverage.
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