'Comfort Inn Metro Airport' is highly praised for its convenient and strategic location near Detroit Metropolitan Airport (DTW), making it an ideal choice for travelers. The complimentary shuttle service running every 30 minutes and the proximity to rental car return facilities further enhance its appeal. The hotel's ease of accessibility to various dining and shopping options, including Walmart, also contributes positively to its reputation. The area is considered safe, providing an extra layer of comfort for guests. Combining its prime location with attractively priced accommodations, the hotel stands out as a practical choice for those needing easy access to the airport and nearby amenities.
The breakfast service receives mixed reviews but is appreciated for its early start time of 5 AM, which is particularly beneficial for guests with early flights. Friendly and helpful staff contribute to a pleasant dining atmosphere. However, some guests feel that the breakfast choices are limited and of low quality with the breakfast area occasionally described as uninviting.
Guests generally find the rooms at Comfort Inn Metro Airport to be spacious and clean, if somewhat outdated. Comfortable beds, well-stocked rooms with essential amenities such as refrigerators and microwaves and clean linens are often noted. Some guests, however, report issues such as noisy air conditioning, small bathrooms and dirty carpets. Despite these concerns, the staff are praised for their helpfulness in resolving any issues that arise.
Cleanliness reviews are varied with many guests noting that their rooms and linens were clean, contributing to a comfortable stay. However, recurring complaints about dirty carpets and occasionally unclean bathrooms indicate inconsistency in cleaning standards. Despite these issues, positive feedback on the overall cleanliness of the rooms and the property does emerge.
The staff at Comfort Inn Metro Airport are consistently highlighted as a strong point of the hotel. Guests describe the team as friendly, professional and helpful with the front desk staff receiving particular acclaim for their efficient and pleasant service. Individual staff members, such as Giovanni the manager and Anthony from the front desk, are frequently mentioned for their exceptional service.
In terms of beds, guests have mixed opinions, but many find them very comfortable, particularly the larger King beds. Some guests, however, feel that the beds are hard and the pillows similar to couch cushions rather than standard bed pillows. Nonetheless, the overall trend points to a comfortable sleeping experience.
In summary, Comfort Inn Metro Airport excels in its location, competitive pricing and friendly, professional staff. While there are areas for improvement in breakfast variety and room updates, the overall guest experience remains positive, particularly for those seeking convenience and friendly service near Detroit Metropolitan Airport.
The Hampton Inn by Hilton Detroit Dearborn, MI is a highly recommended hotel for travelers passing through. Despite being a three star hotel, many guests were impressed and felt it should be rated higher. The hotel was praised as pleasant, decent and very good. Although a few guests mentioned concerns with cleanliness, many others noted it met the high standards of other Hampton Inn hotels they've stayed at. The hotel received positive reviews overall, despite one guest feeling let down by the 100% guarantee.
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