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Summary of reviewsHotel Niedźwiadek, nestled in the heart of Kashubia, offers an enchanting spot with stunning lake views and lush green surroundings. The serene, picturesque location provides an ideal retreat for those seeking peace and a connection with nature, augmented by a range of hiking and biking opportunities. Its proximity to various local attractions, including a lookout tower, beach and rope park, adds to the enjoyment of guests, making it a good base for exploring the broader Bory region. Visitors appreciate the hotel's well-maintained infrastructure and amenities, including an on-site swimming pool, gym, spa, restaurant and a large, free parking area that aids convenience.
The breakfast experience at Hotel Niedźwiadek has earned high praise for its variety, taste and freshness, bolstered by the inclusion of live piano music that enhances the morning ambiance. Guests enjoy the rich and varied buffet, though some have noted that improvements could be made concerning coffee quality and ensuring prompt replenishment of popular items. Dinner at the hotel is similarly well-regarded with many applauding the quality and taste of the food and the enjoyable atmosphere created by live music. The restaurant's friendly service and specific well-received dishes contribute to a memorable dining experience.
Room experiences are mixed; guests often highlight clean and comfortable beds with some rooms offering spaciousness and nice views. There are, however, noted issues with room size variation, maintenance glitches and soundproofing. Some rooms require updates and better ventilation and improvements could be made in the booking process to avoid discrepancies. Despite these challenges, the accommodations are generally cozy and well-kept, adding to the hotel's overall pleasant ambiance.
Cleanliness in Hotel Niedźwiadek generally receives positive feedback with many guests acknowledging the well-maintained rooms and facilities. Yet, there are occasional criticisms regarding specific areas needing more thorough cleaning and better maintenance. The friendliness and attentiveness of the staff add to the positive atmosphere, though some reviews mention the need for more consistent and deep cleaning practices.
The hotel's staff is commended for being helpful, friendly and professional, significantly enhancing guest experiences. From the polite demeanor of the reception to the courteous service in the restaurant, the staff's quality service is a frequently noted highlight. The spa area also draws generally favorable reviews for its pleasant atmosphere and clean facilities, though guests would appreciate more consistent availability of services and clear communication regarding extra fees.
Guest feedback on WiFi is largely negative with consistent complaints about the weak connection and the need for daily updated passwords detracting from the overall experience. The pool, while generally appreciated for its warmth and suitability for various seasons, has mixed reviews regarding maintenance and temperature consistency.
Hotel Niedźwiadek is a family-friendly destination, offering a great environment for children and pets along with a variety of attractions like playgrounds and a ropes course. Many guests commend the hotel’s efforts to provide a welcoming atmosphere for families, although there are mentions of small room sizes and safety concerns around the pool area.
In summary, Hotel Niedźwiadek offers a tranquil and picturesque retreat with a commendable service culture, extensive amenities and a family-friendly environment, despite some areas needing improvement in rooms, WiFi connectivity and consistent maintenance.
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