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Summary of reviewsSteigenberger Alsik – Hotel & Spa in Sønderborg is a highly praised establishment with numerous positive reviews across various facets. Guests frequently commend its exceptional location by the waterfront, providing stunning views of the fjord and Alssund and its proximity to the city center and key attractions, making it a prime spot for both sightseeing and relaxing retreats.
The breakfast experience is celebrated for its vast variety and quality, featuring a lavish buffet that includes regional specialties and fresh ingredients. Guests find the breakfast to be a memorable highlight of their stay. Similarly, the dining options, including the dinner service, receive high praise for their gourmet quality and delicious dishes, although reservations can be challenging due to high demand.
The rooms are well-regarded for their spacious, modern design, cleanliness and comfort with many guests admiring the breathtaking views from higher floors. Cleanliness throughout the hotel is consistently noted with meticulous upkeep of both private and shared spaces, contributing to a welcoming and fresh atmosphere.
The staff at Steigenberger Alsik are frequently recognized for their friendliness, professionalism and helpfulness, enhancing the overall guest experience. Despite occasional mentions of disorganization, the staff's dedication to guest comfort is a standout feature.
Additional amenities like free wifi, which is generally stable and a superb fitness facility featuring state-of-the-art Techno gym equipment, cater well to guest needs. The spa is a notable highlight, offering a serene and beautifully equipped environment with various pools and wellness options, though some guests are surprised by the additional charges for access.
Families also find the hotel accommodating with a cozy atmosphere and spacious family rooms, while business travelers appreciate the business-friendly amenities, including reliable internet and comfortable workspaces.
Beds are generally comfortable, contributing to restful stays, although the pillows receive mixed feedback. The hotel is also noted for its accessibility, providing practical and clean rooms equipped for disabled guests, although a few minor improvements could be made in bathroom design.
Overall, Steigenberger Alsik – Hotel & Spa is celebrated for its combination of luxury, convenience, excellent service and beautiful surroundings, making it a preferred choice for visitors in Sønderborg.
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