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Summary of reviewsFERGUS Cap Roig is beautifully situated along the Mediterranean coastline, offering guests an extraordinary oceanfront location that pairs tranquility with accessibility to pristine beaches. The hotel's setting is perfect for relaxation amidst natural beauty, making it a favored choice for those seeking a serene escape. Guests commend the neighboring beaches for their beauty and proximity, adding to the allure of the location. Families particularly enjoy the hotel, appreciating the child-friendly amenities like the impressive water park and activities geared toward children.
The staff at FERGUS Cap Roig consistently receives high praise for their exceptional friendliness, professionalism, and dedication. Many visitors highlight the warm welcome and attentive service provided by team members across all areas, significantly enriching the guest experience. Despite occasional mentions of the team feeling overwhelmed, the staff's commitment remains a standout feature, enhancing the hotel's reputation for hospitality.
Rooms at the hotel are consistently noted for their spaciousness and comfort, often resembling small apartments with spectacular sea views. While some decor may be dated, the overall cleanliness and soundproofing contribute to a restful stay. The quality of these accommodations is further enhanced by needed amenities such as functional refrigerators and air conditioning.
The hotel's dining offerings receive mixed feedback. While some guests appreciate the variety and quality of the breakfast and dinner buffets, others believe there's room for improvement to meet four-star standards, particularly concerning the freshness and variety of the food. Despite these concerns, the dining staff's friendly and efficient service has been positively noted.
The pool facilities, including both indoor and outdoor options, are praised for their clean appearance and appeal, especially to families. However, limited pool sizes, sun loungers, and operating hours during peak times are areas identified for potential enhancement. Furthermore, while Wi-Fi connectivity is an area of concern, impacting services like television, many guests find the beach and poolside experiences adequate compensations for these inconveniences.
Overall, FERGUS Cap Roig is celebrated for its stunning location, welcoming staff, and family-friendly atmosphere, making it a desirable choice for a lavish yet tranquil coastal retreat. While there are areas where the hotel could improve in terms of dining variety, pool facilities, and Wi-Fi, the captivating views and dedicated staff continue to leave a lasting positive impression on guests seeking both relaxation and recreation.
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