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Summary of reviewsHotel Balneario Prats is set in an enviable and serene location in the heart of the town, making it a convenient base for exploring nearby attractions such as Girona and Lloret de Mar. Guests highly praise the hotel's beautiful gardens, thermal pool, and proximity to the central train station. The architecture and tastefully decorated common areas create an inviting atmosphere, further enhanced by exceptional service and friendly staff.
Breakfast at the hotel is often described as excellent, offering a variety of dishes including Catalan specialties, with options like fried eggs and omelets prepared on the spot. Although some guests wish for more vegetable options and improved pastries, the overall breakfast experience is considered a highlight of the stay.
Dinner receives mixed reviews but is generally appreciated for its quality dishes and fantastic desserts. While some guests find the menu a bit costly or limited, the overall quality-price ratio remains favorable.
Rooms are a blend of experiences, with newer, renovated rooms being spacious, modern, and comfortable. Some areas may need updates, particularly in older sections lacking certain amenities. However, cleanliness is consistently praised, with meticulous maintenance and attentive staff contributing to a pleasant stay.
Staff at Hotel Balneario Prats earn high marks for their warmth, professionalism, and attentiveness, enhancing the guest experience across various services, including the spa where they maintain a high level of professional service.
The spa and pool areas offer a classic, tranquil experience, with the thermal pools leaving a lasting impression due to their warm, soothing water in a stunning garden setting. Some areas may benefit from modernization, but the overall spa and pool experience is frequently described as charming and relaxing.
Parking is appreciated for its convenience and complimentary nature, with guests valuing the private, secure spaces available.
Although beds receive mixed reviews regarding comfort, with some noting firm mattresses and the use of two singles instead of a king size, some guests still enjoy a comfortable sleep experience overall.
In summary, Hotel Balneario Prats stands out for its location, service, and wellness facilities, offering a peaceful retreat for both relaxation and exploration, with opportunities for improvement in certain areas.
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