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Summary of reviewsRügen-Hotel enjoys a stellar reputation, primarily for its superb location in the heart of Sassnitz, making it a perfect base for exploring both the town and the island of Rügen. Guests consistently praise the proximity to the harbor, beach and train station, as well as the ease of accessing various attractions like Königsstuhl and Jasmund National Park. The scenic beauty, enhanced by many rooms offering stunning Baltic Sea views, adds to the charm, making it a favored choice for a hassle-free vacation.
The breakfast experience at Rügen-Hotel is often highlighted as a major perk. Served in a panoramic café on the 9th floor, the breakfast buffet offers a breathtaking backdrop of the Baltic Sea. Guests commend the extensive and fresh selection with options ranging from pastries and fruits to cereals and yogurt. The friendly and organized service further enhances the morning dining experience, although some guests feel the breakfast could be improved in terms of coffee quality and pricing.
Dinner at the hotel also receives positive remarks, mainly for the delicious and well-prepared dishes. The Broiler Bar and Neptun restaurant are particularly noted for their excellent service and tasty offerings, despite occasional critiques about food quality and high drink prices.
Rooms at the Rügen-Hotel are praised for their cleanliness, comfort and functionality. Guests appreciate the spacious layouts and cozy furnishings, especially in the sea-view rooms. However, some reviews mention minor issues like outdated decor and noise, but these do not significantly detract from the overall positive feedback. Cleanliness standards are described as high with rooms, bathrooms and communal areas maintained meticulously by a diligent and friendly housekeeping staff.
The hotel staff stands out for their friendliness and professionalism, contributing significantly to the overall positive guest experience. Reception and service teams are often noted for their attentiveness and efficiency, though a few reviews suggest that breakfast staff can sometimes appear overwhelmed.
One common area of concern is the Wi-Fi service. Guests report inconsistent and often weak internet connections, particularly in rooms on higher floors. Improvements in this area would greatly enhance the overall experience.
On a brighter note, the swimming pool at Rügen-Hotel is highly praised, regarded as a major highlight. Guests enjoy the clean, spacious and tranquil pool area and the provision of extra amenities like towels and bathrobes adds to the comfort. Despite occasional closures, the pool and sauna area remain beloved features.
Parking presents a challenge for many guests with limited, tight spaces and high fees being frequent points of dissatisfaction. While there are additional parking options nearby, they also come with their own set of challenges.
Families find the Rügen-Hotel particularly welcoming. The spacious, well-maintained family rooms and dog-friendly policies make it a convenient choice for those traveling with kids or pets. Its excellent location and secure bicycle storage further contribute to its family-friendly appeal.
In summary, Rügen-Hotel offers a memorable stay with its excellent location, impressive breakfast, comfortable rooms and friendly staff. Despite some Wi-Fi and parking issues, the overall guest experience remains highly positive, making it a popular choice for visitors to Sassnitz and Rügen.
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