Hotels, Aparthotels, Guesthouses, Lodges in Los Lagos

Hotel Frutillar

9.3

Excellent

From $76

$

Info Summary of reviewsHotel Frutillar is celebrated for providing an exceptional guest experience, marked by its prime location, excellent service, and cozy environment. Situated strategically in the heart of Frutillar, the hotel offers easy access to the picturesque lakeside beach and local attractions, making it an ideal base for exploring the charming town. The German-style architecture and stunning garden enhance this retreat's charm and warmth, offering guests a tranquil setting to unwind.

Guests consistently praise the staff for their warmth and attentiveness, highlighting the exceptional service that contributes to a dream-like stay. This dedication is further reflected in the hotel's cleanliness standards, with immaculate rooms and common areas ensuring a hassle-free experience for travelers. The spacious and modern accommodations are well-equipped, with high-quality bed linens and comfortable furnishings, providing a relaxing environment after a day of exploring.

The breakfast at Hotel Frutillar is noteworthy for its homemade quality and variety, delighting guests with fresh ingredients and an impressive range of flavors. The flexibility in service adds to the convenience, allowing guests to enjoy breakfast either in-room or at the table, enhanced by the scenic charm of the surrounding lake area.

Overall, Hotel Frutillar combines excellent location, attentive service, and high standards of cleanliness and comfort to offer a delightful retreat for visitors. Its blend of charm and convenience makes it a favored choice for those seeking both relaxation and an engaging cultural experience.
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Family Friendly Hotel

Hotel with Parking

Hotel with Spa

Meular Chiloe

Hotel in Castro

9.7

Excellent

From $147

$

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Hotel for Adults Only

Small Hotel

Hotel Taking Steps Towards Sustainability

Hotel Esmeralda

Hotel in Castro

8.6

Very Good

From $59

$

Info Summary of reviewsHotel Esmeralda in Castro consistently receives positive reviews, particularly for its prime location in the heart of the city, giving guests easy access to key attractions like the main square and cathedral. Its surroundings include bus terminals, restaurants, bars, ATMs and the docks, making it a highly convenient choice. On-site parking further enhances the appeal of staying here for those traveling by car.

The hotel's breakfast service is generally praised for being plentiful, delicious and varied, although some guests suggest slight improvements to diversify the options. Dinner at the rooftop restaurant is particularly lauded for its excellent food, superb views and reasonable prices, complemented by the attentive and pleasant staff.

Rooms at Hotel Esmeralda are noted for their cleanliness and comfort. Guests appreciate the spacious and well-maintained facilities, though there are mentions of sound insulation improvements and variability in room sizes. The cleanliness is a standout feature with both communal areas and private spaces, including the well-kept pool area, receiving high marks.

The staff at Hotel Esmeralda are frequently commended for their exceptional service, professionalism and friendliness, greatly enhancing the overall guest experience. They are consistently described as attentive, helpful and knowledgeable, contributing significantly to a welcoming and enjoyable stay.

The hotel provides good WiFi, although connectivity can sometimes be inconsistent, affecting some guests. Complimentary parking options are ample, though availability may decrease during peak times. Hotel Esmeralda is particularly family-friendly with well-equipped apartments and multiple entertainment options, making it a favored choice for family stays.

While the hotel's beds receive mixed reviews with some guests praising their comfort and cleanliness, there are frequent suggestions for updates due to age and wear. Despite this, many guests still find them adequate for a restful sleep.

In summary, Hotel Esmeralda excels in offering a comfortable, clean and centrally located stay in Castro, supported by a friendly and professional staff, making it a commendable choice for travelers, families and those seeking a pleasant vacation experience.
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Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Parking

Hotel Puerta del Sur

Hotel in Valdivia

9.0

Excellent

From $74

$

Info Summary of reviewsHotel Puerta del Sur in Valdivia is an excellent choice for those seeking a balance between the conveniences of urban life and the tranquility of nature. Nestled on Isla Teja, the hotel offers an exceptional location that provides both easy access to the city center and a serene natural environment. Visitors are enchanted by the hotel's proximity to the picturesque Cruces River and lush wetlands, offering stunning views and direct access to scenic trails and docks. The beautiful property itself complements the peaceful surroundings with its well-equipped facilities and tranquil ambiance.

The breakfast experience at the hotel is largely positive, featuring a buffet with a wide range of fresh, quality savory and sweet options. Guests commend the presentation and highlight it as one of the best aspects of their stay. Although there's room for improvement with more variety, breakfast remains a satisfying start to the day with excellent service and beautiful surrounding views.

Dining at Hotel Puerta del Sur garners mixed reviews. Guests appreciate the quality and presentation of the food, with skilled bar service enhancing the experience. However, some call for a more diverse menu, particularly with more local Chilean dishes. Despite the occasional limitations, the restaurant offers enjoyable meals with a good quality-to-price ratio.

The rooms at the hotel provide spacious comfort coupled with stunning natural views. Cleanliness is a standout feature, and guests enjoy the comfort of cozy beds and well-maintained accommodations. Some rooms lack modern amenities like air conditioning, but heating is available for cooler weather. The friendly and attentive staff further enhance the stay, contributing to a memorable guest experience despite minor inconveniences.

Overall, cleanliness and service are highlights of the hotel, with consistently spotless rooms and facilities. The staff are noted for their exceptional friendliness and dedication, providing personalized attention that makes guests feel welcomed and cared for throughout their stay.

While the WiFi service leaves room for improvement due to its inconsistent reliability, the hotel compensates with quality amenities, including a modest yet well-equipped gym and a serene pool area. The pool, with both heated options and family-friendly features, is a central element of relaxation and recreation. Guests appreciate the peaceful ambiance and picturesque setting of the pool and surrounding amenities.

Standout parking facilities and a family-friendly environment further enhance the hotel's appeal. Ample parking space and engaging activities for both adults and children make Hotel Puerta del Sur a favorable option for families seeking a relaxing getaway.

Overall, Hotel Puerta del Sur is a reliable choice for visitors seeking a tranquil environment, exceptional service, and comfortable accommodations with beautiful natural views. While there are areas for improvement, particularly in dining diversity and internet connectivity, the hotel's strengths make it a commendable destination for a restful and enjoyable stay in Valdivia.
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Family Friendly Hotel

Romantic Hotel

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Outdoor Pool

Casona Alemana

Hotel in Puerto Montt

8.6

Very Good

$

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Business Hotel

Hotel with Parking

Small Hotel

Hotel Don Luis Puerto Montt

Hotel in Puerto Montt

8.4

Very Good

From $59

$

Info Summary of reviewsHotel Don Luis in Puerto Montt is highly commended for its prime location in the city center, providing easy access to shopping centers, the scenic waterfront, bus terminal and various local amenities such as restaurants, cafes and markets. Its position makes it ideal for both shopping and sightseeing, allowing guests to explore key attractions by foot without frequent transportation needs. While the vibrant surroundings can lead to some nighttime noise, the overall bustling and safe environment contributes positively to the experience.

The breakfast offerings receive significant praise with guests highlighting the varied and abundant buffet-style service as one of the standout features. The comprehensive selection, including vegetarian and vegan options, is consistently noted as delicious and satisfying, often exceeding guest expectations. Although some guests mentioned a need for more variety, especially in gluten-free options, the breakfast is generally considered a major positive aspect of the hotel.

The dining experience at Hotel Don Luis is regarded for its quality food and excellent, attentive service with specific dishes such as fish platters and salmon ravioli being well-received. However, the limited menu variety and early closing times of the restaurant have been highlighted as areas for improvement. Despite these drawbacks, the food quality and reasonable pricing make the dining options a reliable choice for guests.

Rooms at the hotel are frequently praised for their cleanliness and comfort with high standards of hygiene maintained throughout. While the beds and some room views garner positive feedback, criticisms include small room sizes, dated facilities and poor soundproofing. Issues like lack of air conditioning and variable room temperature control have also been noted.

The exceptional staff at Hotel Don Luis consistently receive commendations for their friendliness, professionalism and attentiveness, contributing to the pleasant and welcoming atmosphere of the hotel. Their dedication to providing outstanding service is a recurring theme in guest reviews.

WiFi at the hotel presents a mixed experience. While some guests report good connectivity, others face unstable and weak signals, especially in the rooms. The staff's quick resolution of electronic issues is appreciated, though improvements in WiFi reliability are needed.

Parking is highlighted as a significant challenge due to its off-site location several blocks from the hotel and limited availability. The small and narrow parking lot adds to the inconvenience, though the security of the parking area is a noted positive.

Families find Hotel Don Luis to be an excellent choice due to amenities and services such as cribs, larger rooms, game rooms and a welcoming environment. The central location and friendly staff contribute to its appeal for family vacations.

The surrounding nightlife offers a high-energy environment with nearby pubs, bars and discos, especially on weekends. However, the noise from these venues can be disruptive to light sleepers seeking a peaceful night’s rest.

In summary, Hotel Don Luis in Puerto Montt excels with its unbeatable location, hearty breakfast offerings, clean and comfortable rooms and exceptional staff service. Though room conditions, WiFi reliability, parking and nighttime noise present some challenges, the hotel's overall strong points make it a favorable choice for travelers.
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Family Friendly Hotel

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Business Hotel

Puerto Chico Hotel

Hotel in Puerto Varas

8.5

Very Good

From $57

$

Info Summary of reviewsPuerto Chico Hotel offers a well-rounded and positive experience for its guests, particularly excelling in several key areas:

**Location:** The hotel enjoys an outstanding location right in front of Lake Llanquihue, providing beautiful lakefront views and easy access to the waterfront promenade. It is strategically positioned close to numerous attractions, restaurants, bars and shops, striking a perfect balance between tranquility and convenience. The location is also appreciated for its safety, making it a suitable retreat for both relaxation and exploration.

**Breakfast:** The breakfast at Puerto Chico Hotel is highly praised for its variety, quality and homemade touch. Guests enjoy a range of options, including freshly prepared eggs, pastries, fruits and cold cuts, often with a stunning lake view. The efficient and friendly service further enhances the experience, making breakfast a notable highlight of the stay.

**Dinner:** The hotel's on-site restaurant, Cambalache, receives favorable reviews for its delicious food and pleasant atmosphere. Although the prices are higher compared to other local restaurants, the quality and service justify the cost for many guests. The convenience of having this restaurant nearby, along with a discount for hotel guests, is a significant advantage.

**Rooms:** Guests generally find the rooms at Puerto Chico Hotel to be comfortable, clean and cozy. Rooms are spacious, well-lit and equipped with modern amenities like kettles and minibars. Most rooms offer beautiful lake views, contributing to a relaxing ambiance. However, minor improvements in noise insulation and updates could further enhance the experience.

**Cleanliness:** The hotel is consistently praised for its immaculate cleanliness. Guests note that both the rooms and public areas are well-maintained with particular commendation for the thorough housekeeping service. The clean and tidy environments provide a pleasant and welcoming stay.

**Staff:** The staff at Puerto Chico Hotel receive high marks for their friendliness, attentiveness and helpfulness. From reception to housekeeping, the team is noted for their exceptional service and dedication to guest satisfaction. The customer service is generally described as top-notch, contributing significantly to the positive guest experience.

**Beds:** The beds at the hotel are generally considered comfortable with good size and clean linens, ensuring a restful sleep. While a few guests mention issues like noisy or worn-out mattresses, the majority are pleased with the bed quality.

**Family-Friendly:** Puerto Chico Hotel is highly regarded as a family-friendly destination. The large, clean rooms, scenic views and convenient location near the waterfront make it ideal for families. Additional amenities like elevators and a good breakfast spread cater well to family needs, making it a preferred choice for family vacations.

**Three-Star Accommodation:** True to its three-star rating, Puerto Chico Hotel offers a clean and comfortable stay at a reasonable price. Its charming, rustic architecture adds to its appeal, making it a cozy option for travelers. Although there are minor critiques, the overall value for money is commendable.

**Business Amenities:** For business travelers, the hotel provides a practical setting with well-maintained facilities, reliable heating and convenient services. The proximity to necessary services and a conducive work environment make it a suitable choice for professional stays.

While there are areas for improvement, particularly in Wi-Fi connectivity and parking capacity, Puerto Chico Hotel's strengths in location, cleanliness, breakfast quality and friendly staff make it a favored choice for many guests.
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Hotel Taking Steps Towards Sustainability

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Family Friendly Hotel

ALMA CHILOTA

Hotel in Castro

9.3

Excellent

$

Info Summary of reviewsALMA CHILOTA, nestled on Chiloé Island, delivers an enchanting and idyllic experience for its visitors, harmonizing natural beauty, comfort and exceptional hospitality. The hotel’s standout location on the tranquil bay offers mesmerizing waterfront views with its terrace providing a peaceful retreat for guests to unwind while being conveniently close to Castro's downtown attractions, cafes and restaurants. This advantageous position perfectly blends serenity with accessibility, ensuring a delightful balance for those seeking both relaxation and convenience.

The breakfast at ALMA CHILOTA consistently earns high praise for its hearty, varied and fresh offerings. Guests delight in the range of delicious options including fresh fruits, cakes, granola and freshly cooked eggs, often describing the experience as one of the best in Chile. The use of local produce, such as country eggs and sweet jams, highlights the attention to quality and flavor, making breakfast a memorable highlight of the stay.

Rooms at ALMA CHILOTA are a testament to cozy comfort and thoughtful decoration. Many feature stunning views of the lake and fjord, ensuring guests can wake up to breathtaking landscapes. The rooms are noted for their cleanliness, comfort and excellent amenities, from spotless bathrooms to comfortable beds. While minor issues like thin walls and occasional plumbing problems exist, they are swiftly addressed by the attentive staff, maintaining a high standard of service.

The hotel's commitment to cleanliness is evident throughout all areas with consistently spotless rooms and common spaces. The tasteful decoration, combining traditional and modern elements, creates a warm and inviting atmosphere that enhances the overall guest experience. The meticulous upkeep and well-maintained facilities contribute to a comfortable and pleasant stay.

ALMA CHILOTA excels in its service with a staff that is frequently commended for their friendliness, professionalism and attentiveness. The owners, Lorena and Fernando, are particularly renowned for their exceptional hospitality, ensuring visitors feel truly welcomed and cared for. Their personal touch and dedication to guest satisfaction significantly enhance the overall experience.

For families, the hotel offers a welcoming environment that feels just like home. Guests often mention the friendly and accommodating atmosphere, making it a top choice for those traveling with children. The magical and pleasant ambiance ensures a delightful family stay with many planning return visits.

The beds at ALMA CHILOTA are another standout feature, praised for their supreme comfort and spaciousness. Equipped with electric blankets and soft linens, the beds guarantee a cozy and restful sleep. The exceptional quality of the bedding, coupled with the room’s good heating, further adds to the overall comfort and satisfaction of the guests.

In summary, ALMA CHILOTA provides an outstanding, peaceful and comfortable retreat with remarkable views, superior service and exceptional amenities, making it a highly recommended choice for a memorable stay on Chiloé Island.
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Family Friendly Hotel

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Hotel Puelche

Hotel in Puerto Varas

8.9

Excellent

From $74

$

Info Summary of reviewsHotel Puelche stands out for its prime location, exceptional cleanliness and warm, attentive service. Nestled near the city center and the picturesque waterfront, the hotel provides guests with stunning views of Lake Llanquihue and the surrounding mountains while maintaining a peaceful ambiance. Its close proximity to downtown attractions, as well as pubs and restaurants, makes it an ideal choice for those who appreciate convenience and tranquility.

The hotel's rooms are generally spacious and comfortable, featuring beautiful rustic decor and impressive lake views. Guests frequently highlight the comfort of the large beds, underfloor heating in the bathrooms and the overall cleanliness. Despite encountering occasional issues such as dampness or poor mattress conditions, the majority of visitors find the rooms satisfying and pleasant.

Breakfast at Hotel Puelche receives mixed reviews with many guests enjoying the tasty and freshly prepared food, including options for specific dietary needs like gluten-free bread. However, some guests suggest that the breakfast could benefit from more variety and improved quality to better align with the hotel's standards.

The staff at Hotel Puelche consistently receive high praise for their friendliness, attentiveness and willingness to go above and beyond to ensure a pleasant stay. Reviews frequently mention specific staff members who stand out for their exceptional service, contributing significantly to guest satisfaction.

Cleanliness is another strong point with the hotel maintaining immaculate rooms and common areas, creating a cozy and welcoming atmosphere. The hotel’s rigorous hygiene standards consistently impress guests, despite occasional minor oversights.

One notable area for improvement is the parking situation, as the hotel offers limited parking space, often forcing guests to park on the street. The lack of direct access from the parking lot to the hotel can be a minor inconvenience.

Overall, Hotel Puelche is highly recommended for its excellent service, comfort and prime location. It is especially favored by families due to its family-friendly environment and excellent attention to detail. Despite minor issues with parking and occasional room conditions, the hotel provides great value for money and a delightful stay.
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Hotel Elun, la mejor vista

Hotel in Frutillar

8.8

Excellent

From $119

$

Info Summary of reviewsHotel Elun, la mejor vista, is celebrated for its remarkable location and stunning natural surroundings. Nestled close to the city center, it combines convenience with breathtaking views of the lake and volcano, offering guests a tranquil yet accessible retreat. The picturesque setting and the cozy, romantic ambiance are standout features that guests repeatedly praise. Rooms, adorned with these exceptional views, are deemed comfortable and clean, with spaciousness adding to the sense of relaxation despite some minor size constraints.

The hotel's level of cleanliness and the luxurious, modern atmosphere further enhance the overall experience, complemented by the exceptional service provided by the friendly and attentive staff. Specific mentions of receptionists like Luis and Carolina underscore the personalized and helpful service guests encounter.

Hotel Elun's dining experience garners positive feedback, especially regarding the quality and taste of breakfast offerings. Guests appreciate the freshness and satisfying nature of the breakfast, along with the excellent service. However, there are suggestions for improvements in variety and logistics to elevate the morning experience even further.

While occasional reviews mention certain areas needing updates or logistical adjustments in breakfast, the overarching sentiment reflects a rewarding stay, characterized by the tranquil environment, beautiful landscapes, and hospitable service that mirror the hotel’s promotional images. Hotel Elun, la mejor vista, stands out as a memorable destination for visitors seeking both relaxation and proximity to urban attractions.
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Hotel near Golf Courses

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Huilo Huilo Nothofagus Hotel & Spa

Lodge in Huilo Huilo

8.6

Very Good

From $237

$

Info Summary of reviewsThe Huilo Huilo Nothofagus Hotel & Spa, nestled in one of Chile's most scenic natural settings, offers guests an enchanting and immersive experience in nature. With its unique design and harmonious decor, the hotel effectively merges with its stunning surroundings, providing breathtaking views and a serene environment. The tranquil location allows for a peaceful retreat, complemented by a variety of nearby trails and activities that cater to outdoor enthusiasts.

Guests often highlight the delicious food served at the hotel's well-regarded restaurant and cozy bar, praising the quality and service. Breakfast is frequently described as exceptional with a substantial buffet featuring fresh and diverse options. Despite some criticisms of limited variety and occasional quality issues, the breakfast experience overall leaves a positive impression. Dinner, however, receives mixed reviews. While many guests enjoy the delicious and fresh offerings, others find the service slow and note issues with cold food and limited variety, particularly in the buffet.

The rooms at Huilo Huilo Nothofagus are praised for their beautiful views, spaciousness and appealing decor. Guests appreciate the cozy, clean and comfortable ambiance, highlighted by the spectacular vistas from balconies. However, some issues such as cramped spaces, substandard bathrooms and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is considered pleasant, thanks to the heated pools and the attentive staff.

Cleanliness standards at the hotel are generally high with many guests noting the tidiness of the bathrooms and most common areas. However, some reviews point to lapses in room cleaning and maintenance, suggesting a need for more thorough housekeeping practices and revamping of certain areas. The outdoor pool and changing rooms, in particular, have been mentioned as requiring better hygiene maintenance.

The staff at Huilo Huilo Nothofagus Hotel & Spa are often commended for their friendliness and helpfulness. Guests appreciate the attentiveness and dedication of the team with special kudos to the cleaning staff. Nevertheless, service in the dining room and restaurant area is sometimes seen as lacking with some staff appearing overwhelmed and less sympathetic. Despite this, the overall impression of the staff remains positive, contributing significantly to the hotel's charm.

The spa facilities present a mixed experience. While some guests find the pool and spa areas well-maintained and appreciate the staff's kindness, there are notable issues such as non-operational jacuzzis, lukewarm water and limited spa hours. These shortcomings, along with occasionally problematic elevators and limited spa capacity, detract from what could otherwise be a standout aspect of the hotel.

Beds receive mixed reviews with some guests finding them spacious and cozy, while others criticize the mattresses for being too firm or worn out. This inconsistency in bedding quality suggests room for improvement to better meet guests' comfort expectations.

Finally, while the hotel's extraordinary architecture and seamless integration with nature are widely admired, many guests feel that the premium price tag is not justified by the facilities and services provided. The overall sentiment is that the hotel, despite its natural beauty and unique design, does not fully deliver on its luxury promise and requires significant improvements to match the high expectations set by its cost.

In conclusion, Huilo Huilo Nothofagus Hotel & Spa offers a memorable stay with its breathtaking location, friendly staff and unique design, though there are notable areas for enhancement, particularly in dining service, room maintenance and overall luxury standards.
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Treca Rupan Lodge

Hotel in Neltume

9.0

Excellent

From $133

$

Info Summary of reviewsTreca Rupan Lodge receives abundant praise for its exceptional qualities, making it an ideal choice for a memorable stay in the Huilo Huilo Reserve. The lodge is lauded for its strategic location, offering easy and quick access to the reserve's numerous attractions, trails and natural sites. Set against the tranquil backdrop of a nearby river and comfortably situated on the main street, guests enjoy both convenience and scenic beauty.

The dining experiences at Treca Rupan Lodge also stand out. The breakfast is often highlighted as one of the best aspects with a substantial spread featuring fresh fruits, eggs, homemade bread and cakes. The use of local products and the stunning river views enhance the overall dining atmosphere. Dinner offerings receive equal commendation with specialties like the Treca Trilogy and sausages leaving a lasting impression. Although the menu could benefit from more variety, the quality and cozy ambiance of the restaurant make up for it.

Guests find the rooms at Treca Rupan Lodge clean, spacious and well-equipped, ensuring a comfortable stay. Despite some minor comments regarding the lighting and the size of the beds, the overall feedback underscores the excellent maintenance, comfortable bedding and modern amenities provided. The lodge's cleanliness is described as nearly perfect with immaculate conditions throughout the facility.

The lodge’s staff is a definite highlight, frequently praised for their exceptional hospitality and attentive service. The team, especially manager Néstor, goes above and beyond to ensure guests feel welcome and well-cared-for. Their readiness to assist with tours and activities enhances the overall guest experience.

Families particularly enjoy Treca Rupan Lodge, thanks to its family-friendly environment and suitable accommodations. Access to a lake at the back of the lodge provides an inviting space for children to explore and the lodge’s location makes it a convenient base for family adventures in the Huilo Huilo region.

In conclusion, Treca Rupan Lodge stands out for its prime location, delicious and abundant breakfasts, comfortable accommodations and outstanding staff. Its attention to detail and excellent service ensure a delightful and satisfying stay for visitors, whether traveling solo, as a couple or with a family.
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Family Friendly Hotel

Small Hotel

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Casa Ayacara

Hotel in Frutillar

9.2

Excellent

From $81

$

Info Summary of reviewsCasa Ayacara consistently impresses its guests with a combination of its exceptional location, delightful breakfast, comfortable rooms, impeccable cleanliness, dedicated staff and highly praised beds. Nestled right in front of Lake Llanquihue and a short stroll from Teatro del Lago, the hotel provides breathtaking views of the lake and surrounding volcanoes. This prime location allows easy exploration of the charming town of Frutillar, making it an ideal base for cultural and scenic experiences.

The breakfast stands out for its quality and variety, featuring fresh local products and southern specialties that cater to diverse tastes. Guests are particularly enamored with the homemade bread, amazing cakes and regional pastries like Kuchen. The abundant and flavorful offerings, combined with spectacular dining views, create a memorable start to the day.

The rooms at Casa Ayacara receive glowing reviews for being spacious, comfortable and beautifully decorated. Guests appreciate the large suite-style rooms with wonderful views and very comfortable beds and pillows, ensuring a restful night's sleep. Despite minor issues like limited window openings in some rooms, the overall consensus is that the rooms are a highlight, providing a cozy and well-maintained retreat.

The hotel's high standards of cleanliness are consistently praised with guests noting the impeccable and spotless condition of the rooms, bathrooms and common areas. This attention to cleanliness contributes to a comfortable and inviting atmosphere throughout the property.

The staff at Casa Ayacara is celebrated for their friendliness, attentiveness and exceptional service. Named staff members like Sol and Sofia are frequently commended for their warm and welcoming demeanor, making guests feel genuinely valued and well taken care of. The proactive and helpful nature of the reception staff enhances the overall guest experience.

Finally, the beds at Casa Ayacara ensure a restful and pleasant stay, often highlighted as a standout feature. Guests describe the beds as super comfortable with equally praised pillows contributing to the overall comfort and quality of sleep.

Overall, Casa Ayacara offers a charming, scenic and hospitable experience that leaves a lasting positive impression on its guests.
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Hotel near Golf Courses

Romantic Hotel

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Refugio Pullao

Hotel in Quilquico

9.6

Excellent

From $143

$

Info Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Romantic Hotel

Hotel Departamentos del Sur

Hotel in Puerto Montt

8.4

Very Good

From $50

$

Info Summary of reviewsHotel Departamentos del Sur enjoys widespread acclaim for its prime location in Puerto Montt, allowing guests easy exploration of the city on foot and convenient access to local attractions such as the Costanera Mall and Angelmó market. Situated in a calm residential neighborhood, it offers a quiet retreat with secure and ample parking facilities for travelers arriving by car.

The breakfast at the hotel garners praise for its quality and variety, providing a delightful and nutritious start to the day. Guests appreciate the buffet, which often exceeds expectations for a 3-star hotel, despite some noting the breakfast cost is not included in the room price. The room amenities and cleanliness are highly commended, with spacious, well-equipped accommodations featuring kitchens and comfortable beds, ensuring a pleasant stay even during colder weather. The hotel maintains immaculate standards with daily cleaning services, further enhancing the guest experience.

Staff at Hotel Departamentos del Sur stands out for their exceptional service, consistently highlighted for their friendliness and attentiveness, making guests feel welcome and valued. While some minor concerns exist, such as the need for room updates and occasional issues with soft mattresses or linens, these are overshadowed by the overall positive sentiment toward the hotel's offerings. In summary, Hotel Departamentos del Sur provides a blend of comfort, convenience, and excellent service, making it a reliable choice for leisure and business travelers alike.
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Business Hotel

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Hostal Compass del Sur

Guest House in Puerto Varas

9.0

Excellent

From $32

$

Info Summary of reviewsHostal Compass del Sur in Puerto Varas is celebrated for its outstanding location, nestled between the city center and the breathtaking Lake Llanquihue. Its proximity to restaurants, stores, and major transport points such as the bus station and supermarket makes it exceptionally convenient for guests. The tranquil surroundings offer a perfect balance of relaxation, ensuring visitors can explore local attractions easily without needing a car. This superb location is complemented by the excellent service and congenial staff, enhancing the overall experience for travelers. Private parking availability further underscores its appeal as a perfect base for exploring Puerto Varas.

The hostel's breakfast is a standout feature, known for its hearty offerings and a variety of options, including revered homemade cakes. Guests appreciate the completeness and variety of the breakfast, despite it not being included in the stay. The option to customize the meal and request specific timings enhances the personalized service, leaving a strong, positive impression.

Hostal Compass del Sur's charm is amplified by its setting in a cozy old wooden house where rooms are consistently described as clean and comfortable. Although the vintage structure brings character, guests adore the spaciousness and lighting of the rooms. The clean bathrooms, albeit compact for some, contribute to an overall restful experience. The warm heating is particularly appreciated during cooler months, establishing a snug retreat.

Cleanliness is paramount at Hostal Compass del Sur, with the hostel being recognized for meticulous maintenance across private and shared spaces. The spotless kitchen and bathroom facilities, alongside the well-organized layout, create an orderly and cozy atmosphere which enriches the stay.

The staff at Hostal Compass del Sur shine with their warm and accommodating nature, frequently noted for their helpfulness and friendliness. Whether offering local excursion advice or attending to diverse guest needs, the staff's genuine willingness to assist is commendable. Owners Mauro and Malin are praised for their kindness, fostering a welcoming environment that permeates through the hostel.

Travelers driving to the hostel appreciate the secure, spacious parking options, which provide peace of mind and showcase the hostel's commitment to service and accessibility. Private parking availability ensures guests’ vehicles are safely stored, adding to the hassle-free experience.

Overall, despite the mixed reviews concerning bed comfort, Hostal Compass del Sur is recommended for its excellent location, exceptional service, and cozy, clean environment. It presents a charming and efficient base for exploring Puerto Varas and its surroundings.
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Guest House with Parking

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Hotel Diego de Almagro Castro

Hotel in Castro

8.3

Very Good

$

Info Summary of reviewsHotel Diego de Almagro Castro is well-regarded for its strategic location at the entrance of Castro, Chile, offering convenient access to the town center and main highways. While some guests appreciate its peaceful distance from the city’s hustle and bustle, others note issues with traffic congestion and a lack of nearby dining options. Nonetheless, its proximity to key sites and neighboring attractions remains a strong advantage.

The breakfast buffet at the hotel is extensive, varied and praised for its delicious offerings, including gluten-free and lactose-free options. Guests enjoy the freshness of the items and the attentive service from the breakfast staff enhances the overall experience. However, there are calls for more variety, especially fresh fruits and better-quality juices and for quicker restocking to avoid congestion.

Dinner experiences are mixed with guests appreciating the food quality and variety but expressing frustration over slow service and early closing times. The restaurant staff's friendliness and the reasonable prices are positives, though improvements in service efficiency and menu variety, particularly vegan and vegetarian options, are needed.

The hotel rooms are spacious, comfortable and well-maintained, providing a relaxing environment for guests. Cleanliness is emphasized, although some issues with temperature control, ventilation and minor maintenance have been reported. The staff’s promptness in addressing room-related problems underscores the commitment to good service. Soundproofing is appreciated, contributing to a peaceful stay.

Guests commend the overall cleanliness of the hotel. The facilities and common areas are immaculate with efficient cleaning staff ensuring tidy and orderly spaces. Though occasional concerns about specific areas needing more attention arise, the hotel maintains a high standard of cleanliness.

The hotel staff is frequently praised for their exceptional service and friendliness. Reception staff, particularly individuals like Victor and Fabricio, are highlighted for their helpfulness and efficiency. While there are isolated comments about less friendly interactions, the general sentiment is positive with staff being proactive and attentive to guest needs.

Parking facilities at Hotel Diego de Almagro Castro are a notable positive aspect with spacious, convenient and free options available, including underground parking. Although there are occasional mentions of limited spaces and slow access due to traffic, overall satisfaction with the parking amenities is high.

The beds receive positive feedback for being comfortable, clean and well-maintained. Guests often describe them as super comfortable and cozy, contributing to a restful night’s sleep. However, there are occasional criticisms about bed conditions and discrepancies in bed type requests.

For business travelers, the hotel offers excellent facilities and staff attention, making it a suitable choice for work trips. Rooms are equipped with desks and the internet connection is robust, supporting remote work. Despite the lack of a coworking area, the in-room setups suffice for individual tasks. Minor improvements in gym service and room safes could enhance the experience further.

Overall, Hotel Diego de Almagro Castro provides a convenient and comfortable stay with notable strengths in location, cleanliness, staff service and business amenities, complemented by comfortable rooms and ample parking facilities.
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Hotel Taking Steps Towards Sustainability

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ApartHotel Kintumay

Aparthotel in Puerto Varas

9.3

Excellent

From $80

$

Info Summary of reviewsApartHotel Kintumay offers a delightful experience for guests, highlighted by its enviable location with breathtaking views of a beautiful lake and the majestic backdrop of nearby volcanoes. Positioned conveniently within walking distance of Puerto Varas' vibrant center, the hotel provides a perfect blend of tranquility and accessibility. Guests appreciate the serene atmosphere while enjoying easy access to dining options and local attractions, all without the need for a car.

The modern and comfortable accommodations are well-maintained and fully equipped, enhancing the overall experience. Visitors frequently commend the spaciousness of the apartments, particularly the bathrooms, and enjoy the cozy ambiance that comes with picturesque views of the lake and volcanoes. The well-equipped kitchen and overall cleanliness contribute to a pleasant stay, supported by the polite and attentive staff.

The hotel's exceptional cleanliness and immaculate environment consistently impress guests. The cleaning service receives high praise for its excellence and timeliness, ensuring a spotless stay. This attention to detail significantly enhances the welcoming atmosphere, further complemented by the friendly and helpful staff.

The service at ApartHotel Kintumay is notably outstanding, with guests appreciating the staff's friendliness and attentiveness. Claudia, the proprietor, receives special mention for her helpfulness, leaving a memorable impression on visitors. Although the front desk staff departs in the afternoon, guests consistently commend the quality of service received during their stay, describing it as excellent and wonderful. The combination of outstanding location, modern accommodations, and exceptional service make ApartHotel Kintumay a favored choice for visitors seeking both comfort and convenience in Puerto Varas.
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Aparthotel Taking Steps Towards Sustainability

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Dein Haus Hotel y Departamentos

Hotel in Puerto Varas

8.7

Very Good

From $64

$

Info Summary of reviewsDein Haus Hotel y Departamentos has earned numerous positive reviews highlighting its strengths across various categories. The hotel's prime location provides spectacular views of Lake Llanquihue, the Osorno volcano and surrounding mountains, offering a serene, tranquil atmosphere ideal for relaxation. While the hotel is a bit removed from the city center of Puerto Varas, guests appreciate the balance of peaceful seclusion with the convenience of a 10-15 minute walk to downtown attractions. For those with vehicles, the hotel provides ample and safe parking.

The breakfast experience garners high praise for its delicious, varied offerings, including pastries, fruits, cakes, cold cuts and eggs. Guests enjoy the hearty, fresh and well-served meals, often enhanced by the scenic views visible from the dining area. Although the hotel does not offer dinner, leading guests to seek out alternative options, many find the morning breakfast to be a highlight of their stay.

Rooms and apartments at Dein Haus are celebrated for their spaciousness, cleanliness and comfort. Well-furnished with modern amenities, many rooms provide stunning views of the lake and city, contributing to a cozy, romantic ambiance. Beds are frequently noted for their comfort, ensuring restful nights, while the hotel's meticulous cleanliness across all areas receives high marks.

The exceptional staff at Dein Haus Hotel y Departamentos play a crucial role in enhancing the guest experience. The staff are described as friendly, helpful and attentive, consistently going above and beyond to meet guests' needs. This warm and accommodating atmosphere is often cited as a key reason for the positive reviews.

Though the WiFi receives mixed feedback with strong connectivity in common areas but issues in rooms, other facilities like the heated pool and jacuzzi receive positive mentions. The pool offers a pleasant and relaxing experience, though its small size and limited access times can be a drawback. The parking facilities are generally appreciated for being free and readily available, despite some challenges with space and slopes.

Dein Haus Hotel is particularly noted for its family-friendly environment. Spacious rooms, family-oriented services and amenities like high chairs and small kitchens make it well-suited for family stays. The location also allows for safe, convenient walks to the city center.

Overall, Dein Haus Hotel y Departamentos stands out for its breathtaking location, excellent breakfast, clean and comfortable rooms and exceptional staff, making it a highly recommended choice for travelers seeking relaxation and convenience in Puerto Varas.
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Hotel Taking Steps Towards Sustainability

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Hotel Diego de Almagro Puerto Montt

Hotel in Puerto Montt

7.7

Good

From $70

$

Info Summary of reviewsHotel Diego de Almagro Puerto Montt enjoys a favorable central location that offers convenience and accessibility, being close to supermarkets, malls and public transportation. The hotel's proximity to downtown and the waterfront enhances the ease of travel for guests. Private parking is an added benefit, though sometimes limited and narrow, which can be frustrating during peak times.

The breakfast at the hotel is often highlighted as a significant positive, praised for its variety, quality and service. The breakfast buffet offers a wide range of choices, including options for children and is consistently appreciated by guests. Meanwhile, dinner experiences range from excellent, especially when featuring seafood dishes, to less favorable due to limited menu variety and high prices.

Rooms are spacious, clean and generally comfortable, although some lack air conditioning and feature outdated furnishings and occasional maintenance issues like clogged sinks or moldy bathtubs. Overall cleanliness receives commendable remarks, yet some inconsistencies like mold, dirty carpets and unpleasant smells are noted by a few guests.

Staff service varies with dining staff often lauded for their excellent service, while reception staff receive mixed feedback. Some guests experienced exceptionally attentive and professional service, but others reported instances of indifference or rudeness at the reception.

While WiFi reliability varies, the hotel generally provides a satisfactory internet connection. The gym, though appreciated, could benefit from additional equipment and the hotel’s pool experiences frequent closures and maintenance issues, reducing its reliability as a feature.

Family friendliness is a recurring positive theme, backed by excellent breakfast options and supportive staff, even if some amenities for young children could be improved. Bed comfort garners strong approval, contributing to a restful stay, despite minor issues with noisy or hard pillows.

The hotel offers reasonable four-star quality with clean and tidy rooms and an acceptable price-to-quality ratio. It is well-suited for business travelers, offering meeting rooms and a comfortable environment conducive to work. Accessibility for guests with disabilities is generally good, though there is room for improvement in certain areas.

In conclusion, Hotel Diego de Almagro Puerto Montt is a practical and comfortable choice for visitors to Puerto Montt, offering reliable service, convenient location and a good balance of amenities. However, areas such as dining, room maintenance and pool availability could be enhanced to provide a more consistent experience.
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