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Summary of reviewsCapital O Hotel Casa Blanca in Morelia is generally well-received for its strategic location, situated conveniently on the main avenue. This placement provides guests with easy access to the city's outskirts and attractions, making it a favorable choice for those looking to explore beyond Morelia's hustle and bustle. The hotel offers ample parking and is complemented by a courteous and attentive staff, further enhancing the guest experience.
The hotel's rooms are noted for their spaciousness and comfort, with many guests appreciating the clean and quiet environment. Despite occasional discrepancies between advertised and actual conditions, the beds are often highlighted for their comfort, contributing to a restful stay. However, there are areas for improvement, such as addressing issues with worn-out bedding, missing towels, and cleanliness inconsistencies, to ensure a more welcoming atmosphere that aligns with its promising location.
While the staff receives high marks for their friendliness and attentiveness, going above and beyond to address guest concerns, the hotel's WiFi service consistently falls short. Many visitors have reported unreliable internet access, which may be problematic for those relying on a stable connection.
Overall, Capital O Hotel Casa Blanca in Morelia provides a mostly positive experience, thanks largely to its location and staff. Addressing the noted areas for improvement—such as room cleanliness, bedding quality, and WiFi reliability—could elevate the hotel experience to meet its full potential.
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