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Summary of reviewsThe Holiday Inn Express & Suites Chattanooga-Hixson by IHG consistently receives praise for its well-balanced location, offering serenity while remaining close to popular attractions. Guests appreciate the clean, remodeled facilities, including an indoor pool, and commend the helpful, friendly staff who enhance the overall experience. The breakfast selection is a standout, featuring a variety of high-quality options that exceed expectations, contributing to a positive start to the day.
Rooms at the hotel are noted for their spaciousness and cleanliness, providing a comfortable environment with amenities like workspaces and large TVs. The quietness of the rooms ensures a restful sleep, appealing to both leisure and business travelers. While occasional cleanliness issues in bathrooms and the pool are noted, overall standards remain satisfactory, supported by the attentive staff, who frequently go above and beyond for guests.
The friendliness and professionalism of the staff, including notable individuals like Isabelle and Angie, add to the welcoming atmosphere and contribute to the hotel's inviting environment. This level of service complements the cleanliness and readiness of rooms, ensuring guests feel valued and attended to. The beds are often described as comfy and cozy, contributing to a restful night's sleep, with most guests expressing satisfaction with their comfort.
Overall, the Holiday Inn Express & Suites Chattanooga-Hixson by IHG offers a memorable stay with a combination of excellent location, quality breakfast, comfortable rooms, high cleanliness standards, and exceptional staff service, creating an inviting and relaxing experience for all visitors.
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