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Summary of reviewsHotel Boa Viagem in Belo Horizonte is renowned for its superb location, favored by many guests for its convenience and centrality. Close to Praça da Liberdade and other key city attractions, the hotel allows easy access to Liberty Square, Bahia Street and various leisure spots around Savassi. The area is deemed safe with many attractions within walking distance, making it a strategic choice for both sightseeing and business purposes. Public transportation access and the provision of private parking further add to its appeal. The hotel is also praised for its cost-effective rates, friendly and helpful staff and efficient check-in and check-out processes, making it an attractive option for budget-conscious travelers seeking comfort and convenience.
In terms of breakfast, the hotel falls short of guest expectations, primarily offering very simple and basic fare such as bread with margarine, cookies and coffee with milk. The lack of variety, absence of nutritious options and inadequate replenishment during breakfast hours are common criticisms. However, a few guests appreciated the complimentary breakfast and occasionally favorable items like homemade cake.
The rooms at Hotel Boa Viagem receive mixed reviews. While some guests find the rooms clean and comfortable with effective air conditioning and decent amenities like cable TV and good internet connectivity, many others describe the rooms as small, poorly ventilated and outdated. Issues such as room cleanliness, mold, cockroaches and broken fixtures are frequently mentioned. The overall sentiment suggests that the hotel could benefit from significant improvements in room quality and maintenance.
Cleanliness is another area requiring attention. Many guests report dirty bathrooms, dusty rooms and unhygienic linens and towels. Complaints about mold, unpleasant odors and inadequate housekeeping are common, indicating a need for enhanced cleaning standards throughout the hotel.
The staff at Hotel Boa Viagem generally receives positive feedback for their friendliness and helpfulness with particular praise for specific employees like Isabela and Celso. Professional and prompt reception services, especially during the day, are often highlighted. However, some guests have experienced inconsistent service and unfriendly attitudes from certain staff members, particularly during night shifts.
The hotel's free Wi-Fi has earned mixed reviews. While many guests find the internet connectivity to be good or excellent in certain areas, others face issues with poor quality internet and lack of clear communication regarding Wi-Fi passwords.
Finally, bed comfort varies among guests. Some appreciate the comfortable beds with clean sheets, while others encounter hard, uncomfortable mattresses and issues with bedding quality. Problems with dirty or musty linens, inadequate blankets and low-quality pillows are frequently reported.
In summary, Hotel Boa Viagem offers a prime location and good value with helpful staff and convenient amenities. However, there are notable areas for improvement, particularly in terms of breakfast variety, room quality, overall cleanliness and consistency in service and amenities.
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