InfoSummary of reviews'The Lighthouse' enjoys widespread acclaim from visitors for its various standout attributes. Nestled in the enchanting English countryside, it offers a beautiful and tranquil environment ideal for relaxation and adventure. The picturesque setting, surrounded by lush parklands and vast green spaces, provides perfect opportunities for countryside strolls and dog walks. The proximity to key attractions such as Longleat Safari Park and the charming town of Frome enhances its appeal as a base for exploration. The property’s serene grounds, complete with lakes and wooded areas, add to its idyllic charm.
Guests frequently commend the breakfast experience, highlighting its variety and quality. The full English breakfast receives particular praise, featuring well-prepared dishes and a fun pancake machine. Freshly cooked, made-to-order meals cater to various dietary needs, including vegan and gluten-free options. Despite a few minor criticisms regarding portion sizes and cold buffet selections, the breakfast remains a positive aspect of the stay.
Although the hotel lacks an on-site restaurant or bar for evening meals, the staff provides helpful information about local dining options. Nearby pubs such as The Masons Arms and The White Hart are highly recommended and the quality of takeaway options is praised.
The accommodation itself is highly rated for its comfort and cleanliness. Rooms are described as spacious, modern and beautifully decorated with guests appreciating luxurious features like comfortable beds, powerful showers and high-quality toiletries. Family suites are particularly noted for their ample space and well-thought-out amenities. Some minor issues with room size and ventilation are occasionally mentioned, but overall, the property is well-maintained and exudes charm with its historical and cozy feel.
Cleanliness is another strong point with the hotel and rooms frequently described as spotless and well-maintained. The diligent cleaning staff ensures that the environment is always fresh and inviting, contributing significantly to the guests' comfortable experience.
The staff at 'The Lighthouse' receive exceptional praise for their friendliness and helpfulness. Reviews highlight the attentive and accommodating nature of the team, who go out of their way to ensure a pleasant and memorable stay. The commitment to providing exceptional customer service is evident in the positive experiences shared by guests.
Additionally, the hotel offers reliable wifi, ample free parking and comfortable beds. Although there are occasional issues with wifi strength in certain rooms and parking during full occupancy, these are minor in comparison to the overall positive feedback.
For guests with disabilities, 'The Lighthouse' provides accessible features and supportive staff, ensuring a comfortable stay. The ground floor rooms are particularly convenient and the location is easily accessible by car.
Overall, 'The Lighthouse' offers a luxurious and romantic getaway with beautifully finished rooms, high-quality amenities and a serene setting perfect for special occasions. Despite minor areas for improvement, it remains a favored choice for many travelers seeking a welcoming and high-quality stay in the heart of the countryside. Show more