InfoSummary of reviewsThe Swan enjoys an enviable location in the heart of Thornbury, offering guests the benefits of a central setting within steps of shops, restaurants, pubs and other amenities. The charming 17th-century town setting, proximity to notable attractions like Thornbury Castle and car park accessibility enhance its convenience. Guests frequently highlight the attentive and lovely staff, making it an ideal base for exploring the town.
The hotel’s breakfast receives high praise for its quality, variety and generous portions. Guests particularly enjoy the well-prepared Full English breakfast in a comfortable atmosphere, often using terms like "amazing" and "superb" to describe it. The dinner offerings are equally well-regarded with traditional pub fare such as fish and chips being highly recommended. The food is both delicious and reasonably priced, providing a delightful dining experience despite occasional availability constraints on weekends.
Accommodations at The Swan are described as clean, comfortable and well-presented. Guests often note the spaciousness and charm of the rooms, which feature comfortable beds and nice views of the high street. While some rooms may be perceived as basic or in need of updates, the overall experience is deemed positive with good facilities and a welcoming atmosphere.
Cleanliness is a strong point with rooms and bathrooms maintained to high standards, although minor improvements in shared bathroom areas are suggested. The exceptional staff contributes significantly to the positive experience, consistently described as welcoming, friendly and helpful. Their dedication to hospitality and attention to detail enhance the overall atmosphere of the hotel.
The beds receive mixed reviews. While many guests find them comfortable, others note discomfort due to unsupportive mattresses, indicating room for improvement.
The Swan is also celebrated for its dog-friendly environment with the presence of Charlie, the resident German shepherd, adding to the welcoming ambiance. Guests appreciate the accommodation for both their pets and themselves, making The Swan a delightful choice for dog owners.
Overall, The Swan delivers a satisfying and memorable stay, characterized by its prime location, excellent food, clean and comfortable accommodations and superb service, making it a top choice for visitors to Thornbury. Show more
InfoSummary of reviewsThe Swan enjoys an enviable location in the heart of Thornbury, offering guests the benefits of a central setting within steps of shops, restaurants, pubs and other amenities. The charming 17th-century town setting, proximity to notable attractions like Thornbury Castle and car park accessibility enhance its convenience. Guests frequently highlight the attentive and lovely staff, making it an ideal base for exploring the town.
The hotel’s breakfast receives high praise for its quality, variety and generous portions. Guests particularly enjoy the well-prepared Full English breakfast in a comfortable atmosphere, often using terms like "amazing" and "superb" to describe it. The dinner offerings are equally well-regarded with traditional pub fare such as fish and chips being highly recommended. The food is both delicious and reasonably priced, providing a delightful dining experience despite occasional availability constraints on weekends.
Accommodations at The Swan are described as clean, comfortable and well-presented. Guests often note the spaciousness and charm of the rooms, which feature comfortable beds and nice views of the high street. While some rooms may be perceived as basic or in need of updates, the overall experience is deemed positive with good facilities and a welcoming atmosphere.
Cleanliness is a strong point with rooms and bathrooms maintained to high standards, although minor improvements in shared bathroom areas are suggested. The exceptional staff contributes significantly to the positive experience, consistently described as welcoming, friendly and helpful. Their dedication to hospitality and attention to detail enhance the overall atmosphere of the hotel.
The beds receive mixed reviews. While many guests find them comfortable, others note discomfort due to unsupportive mattresses, indicating room for improvement.
The Swan is also celebrated for its dog-friendly environment with the presence of Charlie, the resident German shepherd, adding to the welcoming ambiance. Guests appreciate the accommodation for both their pets and themselves, making The Swan a delightful choice for dog owners.
Overall, The Swan delivers a satisfying and memorable stay, characterized by its prime location, excellent food, clean and comfortable accommodations and superb service, making it a top choice for visitors to Thornbury. Show more
InfoSummary of reviewsStonehouse Court Hotel, a Bespoke Hotel, offers a charming and historic setting, enhanced by its beautiful location just off the Cotswolds Way. Nestled amidst picturesque grounds, the hotel boasts stunning views, lovely gardens and a tranquil atmosphere, making it an ideal spot for relaxation or romantic getaways. Proximity to scenic canal-side walks, a lovely ancient church and Wycliffe College adds to the hotel’s charm and appeal for those exploring the Cotswolds or attending nearby events.
Guests consistently highlight the excellent breakfast with good selection, tasty dishes and options catering to special dietary needs like gluten-free and vegetarian. Although there are some concerns about food temperature and limited selection at times, many found the breakfast offerings to be satisfying.
The dinner experience is marked by excellent food quality with standout dishes like the pork belly special garnering high praise. The restaurant offers a nice ambiance, but improvements in menu variety, service speed and consistency of food quality are suggested.
The rooms at the hotel receive positive feedback for their beauty, comfort and views, particularly those overlooking the gardens and canal. Many rooms are described as clean, spacious and well-equipped, providing a cozy and characterful stay. However, minor issues like room size, ventilation, noise and occasional maintenance needs are noted.
Cleanliness overall is praised with many guests commenting on the spotless rooms and bathrooms. However, some inconsistencies, particularly with dusty areas and carpet stains, suggest a need for more thorough upkeep.
The staff at Stonehouse Court Hotel are a standout feature, frequently described as friendly, polite, professional and exceptionally welcoming. The attentive and helpful service significantly enhances the guest experience, despite occasional concerns about staffing levels.
The Wi-Fi service has mixed reviews. While some guests found the Wi-Fi to be excellent and reliable, others experienced weak or intermittent connectivity with some unable to use streaming services or encountering frequent log-in issues.
Parking at the hotel is consistently praised for being ample, spacious and free, facilitating a hassle-free stay for those driving to the hotel.
As a family-friendly destination, the hotel offers cozy and well-equipped family rooms. Despite isolated issues like poor views from some family rooms and hot water problems, the overall experience for families is positive with staff attending to family needs for special occasions.
Bedding receives mixed feedback with many guests praising the comfort of the beds, supported by good blackout curtains and attentive staff. However, some guests found the beds uncomfortable or too small, indicating variability in the sleeping experience.
Overall, Stonehouse Court Hotel provides a comfortable and charming three-star experience, characterized by its historical ambiance and lovely gardens. Although there are areas for improvement, particularly in dining service and some room amenities, the hotel’s picturesque setting and helpful staff create an inviting and pleasant stay for its guests. Show more