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Summary of reviewsThe Westgate in Winchester offers an enticing blend of historical charm and modern comfort, situated in a picturesque and central location that provides easy access to the city's main attractions and transportation. Guests consistently praise the hotel's prime spot near the high street, its proximity to the train station and the lovely views of historical surroundings.
The hotel's pub downstairs adds a cozy atmosphere with good music and an excellent selection of draught beers, wines and spirits, enhancing the overall charm. The attentive and friendly staff receive high marks for their welcoming and professional service, contributing significantly to a pleasant stay. Specific mentions of the bar team’s approachability and special touches further solidify the positive guest experience.
Rooms at The Westgate are frequently described as clean, spacious and well-decorated, combining old-fashioned quirkiness with modern amenities. Most visitors find the beds exceptionally comfortable, appreciating the quality linens and thoughtful in-room touches like coffee makers and hairdryers. While there are minor inconveniences such as steep stairs and occasional small bathrooms, the general sentiment is one of satisfaction with the comfort and value provided.
Breakfast at The Westgate garners mixed reviews. While many praise the meal’s quality and the friendly service, availability issues are a common complaint with some guests encountering cancellations or limited service due to special events or kitchen hours. Nevertheless, the nearby cafes and restaurants offer convenient alternatives. Dinner, on the other hand, receives positive feedback for its tasty, diverse menu and cozy pub vibe despite some occasional staffing issues.
Cleanliness is commendable for the most part with many guests finding their rooms spotless and well-kept. However, there are occasional reports of inconsistent upkeep with some rooms noted for dust or stained carpets. The hotel's historical ambiance is a highlight, though some guests feel it should not detract from modern cleanliness standards.
Overall, The Westgate excels in delivering a cozy, comfortable stay with its exceptional staff, prime location and charming atmosphere. It remains a highly recommended destination for exploring Winchester, offering a delightful mix of history and modern hospitality.
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