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Summary of reviewsHoliday Inn Express & Suites Chico by IHG is highly regarded by guests for its strategic location, exceptional service, and comfortable accommodations. Nestled centrally in Chico, the hotel offers convenient access to shopping centers, restaurants, and essential amenities, all within walking distance, while maintaining a serene and peaceful environment. Its proximity to freeway 99 and Chico State University ensures ease of travel for both university visitors and those attending to personal commitments.
The hotel is noted for offering an impressive breakfast experience, delighting guests with a wide variety of tasty options, including a popular pancake machine and cinnamon rolls. The breakfast service during COVID-19 is particularly commendable, with attentive staff ensuring cleanliness and a well-stocked area, contributing to a positive start to the day.
Guests consistently praise the rooms for their modernity, cleanliness, and comfort. Spacious accommodations with comfortable beds and state-of-the-art energy-saving features are frequently highlighted, alongside large bathrooms and good water pressure. The peaceful and inviting atmosphere of the rooms enhances the overall experience, complemented by impeccable maintenance and cleanliness throughout the property.
The staff at Holiday Inn Express & Suites Chico receives widespread acclaim for their friendly, professional, and responsive service. The front desk team is specifically noted for their outstanding service, often accommodating guests with early check-ins and providing a warm, welcoming atmosphere. This exceptional service extends to the breakfast staff, enhancing guest satisfaction and creating a home-away-from-home vibe.
While the indoor pool, open until 11 PM, is smaller in size and has a cooler temperature than some might prefer, it remains a favored spot for families, especially children, adding enjoyment to their stay.
Ultimately, the emphasis on comfort is perhaps best captured by the repeated positive reviews regarding the beds, which many guests describe as extremely comfortable, contributing to an unparalleled sleep experience. With plush bedding and a range of pillow options, the hotel ensures a restful night's sleep, heightening the overall lodging experience. Overall, the Holiday Inn Express & Suites in Chico stands out as a reliable and appealing choice for travelers.
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