InfoSummary of reviewsEurostars Reina Felicia in Jaca is a well-regarded hotel, particularly for its tranquil location, service and amenities, making it a popular choice for tourists seeking relaxation and proximity to natural attractions. The hotel is situated just outside the busy center of Jaca in a peaceful residential area. Guests enjoy easy access to supermarkets and ample parking spots, making it convenient for those traveling by car. While not centrally located, the city center is just a short, pleasant walk away and the hotel is well-positioned for those exploring the Pyrenees or nearby ski resorts.
The hotel's breakfast service is widely praised for its variety and quality. Guests appreciate the wide selection of fresh fruits, pastries, cheeses and hot dishes, often describing the experience as "excellent" and "delicious." Though there are occasional remarks about the cost and minor cleanliness issues, the positive feedback is overwhelming. Dinner reviews are more mixed; while the food quality and friendly staff receive commendations, the limited menu and occasional service issues suggest there's room for improvement.
Rooms at Eurostars Reina Felicia are highly regarded for their spaciousness, cleanliness and modern decor. Guests particularly enjoy the comfortable beds and large windows with beautiful mountain views. The hotel’s commitment to cleanliness is evident in the frequent positive comments, despite a few isolated concerns about maintenance and sparse furnishings. The staff, particularly at the reception and restaurant, are often highlighted for their professionalism and friendliness, contributing significantly to a pleasant stay.
Family accommodations are well-thought-out with spacious duplex and family rooms that are ideal for larger parties. The hotel's quiet surroundings and proximity to essential amenities make it a great choice for family vacations. The indoor pool is a hit with children and the staff are noted for their warmth and attentiveness to young guests.
However, the hotel's Wi-Fi service is inconsistent with several guests reporting slow speeds and connectivity issues, though instructions are clear and available in multiple languages. The gym, while providing essential fitness equipment, could benefit from updates and better maintenance.
Parking facilities are another strong point with secure underground options and abundant free parking spaces nearby. The ease of parking adds to the convenience for guests traveling with their own vehicles.
In conclusion, Eurostars Reina Felicia in Jaca offers a mostly positive experience with excellent service, spacious and comfortable rooms and a peaceful location ideal for families and travelers looking to explore the region. Improvements in dinner offerings, Wi-Fi reliability and gym maintenance could enhance the overall guest experience. Show more
