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Summary of reviewsAmericas Best Value Inn-Livonia/Detroit is well-regarded for its strategic location, offering convenient access to major freeways, shopping centers, and a variety of dining options, making it a favorable choice for visitors exploring the Detroit area. The hotel's central placement ensures easy commutes and a wide array of nearby amenities, which guests find particularly advantageous.
The rooms at the inn receive mixed reactions. While some guests appreciate the spaciousness and reasonable pricing, as well as the inclusion of Jacuzzi tubs in certain accommodations, others have reported significant issues related to cleanliness and maintenance. There are frequent complaints about non-functioning facilities, such as air conditioning and television, as well as problems with Wi-Fi connectivity. The inconsistency in room cleanliness and maintenance is a noted area requiring improvement.
In terms of cleanliness, the hotel faces considerable challenges. While a few guests find a degree of comfort in their stays, numerous reports highlight a lack of cleanliness and hygiene issues, including unclean rooms and general disrepair. Many guests mention the presence of unpleasant odors, pests, and neglected maintenance, indicating a need for significant improvement in sanitation and overall room condition.
The staff at Americas Best Value Inn-Livonia/Detroit generally receive positive feedback for their friendliness and helpfulness. Guests often commend the day shift staff and third-shift front desk clerks for their polite demeanor and excellent customer service. Although there are instances where some staff members are difficult to find or display less favorable behavior, the overall experience with the staff is described as welcoming and supportive.
Overall, while the inn's location and certain room features are appreciated, consistent improvements in cleanliness and maintenance are essential to enhance overall guest satisfaction.
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Motel with Rooms With Jacuzzi / Hot-tub
