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Summary of reviewsCascada Lodge Cajon del Maipo, located in the serene Maipo Valley about an hour’s drive from Santiago, offers an idyllic escape against the breathtaking backdrop of the Andean mountains. This lodge is a haven for nature lovers, featuring stunning views, well-maintained facilities and a magical natural environment. The proximity to a charming nearby village enhances the experience, making it a perfect spot for unwinding and disconnecting from city life.
The lodge's amenities, including a picturesque swimming pool, blend harmoniously with the natural surroundings, creating a calming and scenic atmosphere. Guests appreciate the comfortable accommodations, beautiful nature and incredible panoramic views that enrich their stay. The staff are highly commended for their friendliness, attentiveness and excellent service, significantly enhancing the lodge's welcoming ambiance.
While the breakfast receives mixed feedback, it is mostly praised for its delicious taste and variety, especially the option to have it delivered to the room. The inclusion of plant-based milk alternatives shows the lodge’s efforts to cater to diverse dietary needs. However, some guests suggest improvements in variety and timely delivery.
Dinner at the lodge’s restaurant is highly praised for its exceptional quality and taste, although some practical issues, like the need for internet access to view the menu, were noted. The cleanliness and inviting atmosphere of the dining area further enhance the dining experience, despite the high prices.
The rooms are repeatedly lauded for their beauty, spaciousness and cleanliness. Featuring rustic charm coupled with modern comforts, they create a cozy yet luxurious environment. Although there are occasional issues with heating, television and air conditioning, these are minor compared to the overwhelming positive feedback about the room quality and breathtaking views.
The lodge is commended for its high standard of cleanliness with spotless and beautifully arranged interiors. The cleaning service is punctual and effective, ensuring a pleasant environment throughout the stay.
Guests cannot help but highlight the exceptional quality of service provided by the staff, from the reception to the activity guides. Their professional, polite and personable attention greatly contributes to a memorable stay.
Despite limited WiFi access, which does not reach the rooms or pool area, the serene and peaceful ambiance of the lodge offers a significant draw for guests seeking to disconnect and embrace nature.
The spa receives positive reviews for its spacious facilities and fantastic massages, although a few issues such as the cold temperature in certain spa rooms were noted. Overall, the spa is considered a standout feature, offering a relaxing and enjoyable experience.
The pool is frequently highlighted for its beauty, cleanliness and 24-hour access, adding convenience and luxury to guests' stays. Its private nature and the bar inside the pool are particularly appreciated, although some guests suggest adding heating for colder seasons.
Parking facilities are generally satisfactory with sufficient spaces and cleanliness noted. However, some guests find the area a bit dark and less secure.
While the beds receive mixed reviews with some discomfort due to divided mattresses, other aspects of the lodge such as the stunning location, clean environment and attentive staff help mitigate this issue.
Cascada Lodge Cajon del Maipo consistently meets the expectations of a four-star establishment with guests praising its luxurious facilities and superior service. The outdoor pool, in particular, stands out for its accessibility and additional amenities like the bar and optional jacuzzis.
Overall, the lodge offers a spectacular location, ample amenities and breathtaking views, making it an ideal choice for a relaxing and picturesque getaway.
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