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Summary of reviewsLes Ambassadeurs enjoys an excellent location, highly appreciated by guests for its proximity to key attractions and transport options. Situated just a short walk from the lively Artists Street and near the Saint Chamond train station, the hotel's strategic position facilitates easy exploration of the city center, shops, festival venues and the ARENA. Despite occasional maintenance issues, the tranquil and accessible setting, combined with helpful staff and amenities like breakfast and parking, contribute to a favorable stay.
The breakfast at Les Ambassadeurs is frequently praised for its variety and generosity. Guests commend the hearty and complete offerings, often highlighting the quality coffee available early in the morning. The breakfast is considered to be of good value, particularly since it is included in the stay. While there are minor criticisms regarding cleanliness and food quality, the overall impression leans towards satisfaction with many enjoying the simple yet adequate morning meal.
Guests also appreciate the hotel's dining experience for its plentiful, hearty and traditional cuisine. The adjoining restaurant receives accolades for its varied offerings and good value deals with a recommended three-course meal made from fresh products costing €20. Service is noted to be impeccable, adding to the family-friendly dining atmosphere. Although some comments suggest room for improvement in describing the cuisine more accurately, the overall dining experience is highly satisfactory, characterized by quality meals and attentive service.
When it comes to rooms, Les Ambassadeurs offers mixed reviews. Positive feedback highlights the comfort of the beds, spaciousness and charming small touches despite the property's older construction. Cleanliness is generally well-regarded with daily room cleaning appreciated by guests. However, some reviews point out the need for renovations and better maintenance, mentioning issues such as outdated elements, electrical work presence and a lack of air conditioning in some rooms. Despite these drawbacks, the clean and comfortable accommodations provide good value for money.
Cleanliness throughout the hotel garners mixed reviews with several guests praising the clean amenities, particularly the bedding and dining area. The overall environment is described as peaceful and quiet, ensuring a pleasant stay. However, some guests noted issues such as dust, mold in bathroom corners and leftover trash, indicating areas needing more attention. Maintenance problems like broken fixtures and visible TV cable anchors were also mentioned. Despite these inconsistencies, the hotel's serene environment is appreciated by many.
The staff at Les Ambassadeurs consistently receive high praise for their hospitality. Guests frequently commend the friendly and accommodating nature of the team, particularly highlighting the manager's and night receptionist's warmth and attentiveness. The family-like atmosphere and flexibility of the staff contribute positively to the guest experience, making them feel welcomed and cared for during their stay.
Overall, despite some criticisms, Les Ambassadeurs is valued for its excellent location, comfortable bedding, satisfactory dining and exceptional staff, providing a generally pleasant and good value stay.
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