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Summary of reviewsSanterra, Valle de Guadalupe, offers a delightful retreat frequently praised for its exceptional breakfast offerings, which include delicious options such as enchiladas, chilaquiles, French toast and fried eggs. The homemade quality and variety of the breakfast menu significantly enhance guests' overall experience, providing a comforting and satisfying start to the day.
The hotel features impressively clean, beautifully designed rooms that exude a minimalist and rustic charm. Guests appreciate the cozy and spacious accommodations with unique lodging options like geodesic domes and suites with spheres. The comfort of the beds and the quiet nature of the rooms ensure restful nights, enhanced by amenities like air conditioning and stunning views.
Cleanliness stands out as a hallmark of Santerra with consistently high reviews for exceptionally maintained rooms and bathrooms. Fresh white towels and the overall quality of accommodations contribute to a safe, friendly and comfortable retreat.
Santerra's staff adds to the exceptional experience, offering remarkable hospitality characterized by friendliness and attentiveness. Guests feel genuinely welcomed by the team, who are also accommodating to pets, creating a cozy, safe and inclusive atmosphere. The staff's dedication to excellent service leaves a lasting positive impression.
While the hotel's wifi connectivity has been noted as an area needing improvement with reports of poor signal and internet issues, other practical aspects such as the convenient and secure parking receive praise. Guests appreciate the ease of parking next to their units, adding to the overall convenience.
Santerra is also highlighted as a romantic escape, perfect for couples seeking tranquility and charm in a serene valley setting. The peaceful ambiance and dog-friendly policies, including the presence of two friendly resident dogs, further enhance the inviting environment.
In summary, Santerra, Valle de Guadalupe, is celebrated for its delicious breakfast, clean and comfortable rooms, exemplary staff and tranquil, romantic ambiance. While there are minor areas for improvement, the overall experience is highly positive, making it a memorable and inviting destination.
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