InfoSummary of reviewsHotel San Juan Internacional impresses with its advantageous location, making it particularly convenient for travelers needing proximity to the airport. Positioned along the Bucaramanga-Girón highway, it's accessible and ideal for those with their own transportation, though slightly isolated for guests without cars. The hotel's infrastructure and outdoor spaces receive positive remarks, complemented by excellent service that makes it suitable for both solo travelers and families.
The breakfast buffet stands out with its varied and delightful offerings, including fresh fruits and well-brewed coffee. Guests appreciate the early breakfast times and the inclusion of breakfast in the accommodation rate. The service during breakfast is often praised for its attentiveness and kindness, although some suggestions for improvement are noted. The overall sentiment is that the breakfast experience is a significant highlight.
Dinner experiences receive mixed reviews. Many guests commend the delicious food and generous portions, but some criticize the high prices and limited menu options. Thus, while some diners enjoy the meals, others suggest exploring dining options outside the hotel due to variable quality and cost.
Room accommodations are frequently praised for their cleanliness, spaciousness and comfort. The effective air conditioning and quiet setting contribute to restful nights. While some facilities appear outdated and minor issues with amenities arise, the overall sentiment is positive with additional features like a clean pool enhancing the stay.
Cleanliness feedback is mixed. Many reviews highlight clean rooms and common areas like the pool, though occasional reports of dirt, cobwebs and maintenance issues are noted. Addressing these concerns could further enhance the guest experience.
The staff at Hotel San Juan Internacional stand out for their kindness and attentiveness. Guests frequently commend their friendly and helpful demeanor across various roles, creating a welcoming atmosphere. While there are occasional mentions of delays and limited friendliness, the overall impression is of a team dedicated to guest satisfaction.
The swimming pool is generally well-received, especially by families. Its size and pleasant condition are appreciated, even though some maintenance issues and crowding during peak times are observed. Despite these points, the pool area is considered a nice highlight of the stay.
The hotel offers an ideal setting for families, providing a tranquil and enjoyable retreat. The peaceful atmosphere, early breakfast service and friendly staff contribute to a pleasant family getaway with excellent service catering to all ages.
Lastly, the beds receive predominantly positive feedback for their comfort, although a few guests have mixed opinions regarding firmness and size. Overall, guests generally find the accommodations conducive to a restful stay. Show more
InfoSummary of reviewsHotel Ventura emerges as a highly favored accommodation for travelers, largely due to its prime location and stellar service. Nestled in a tranquil yet convenient setting near the city, the hotel offers easy access to key landmarks such as the international hospital and adjacent cities like Bucaramanga and Floridablanca. This strategic positioning makes it an ideal choice for both leisure and professional visitors who appreciate the balance of peace and accessibility.
Guests frequently commend the hotel's breakfast offerings, describing them as exemplary in both quality and variety. Although some suggest more diversity could elevate the experience, the general consensus highlights the hearty and delicious start to the day that guests enjoy. The welcoming atmosphere and pet-friendly nature of the hotel further enhance the overall guest experience.
The spacious and bright rooms at Hotel Ventura are often noted for their comfort, highlighted by comfortable beds and meticulous cleanliness. This attention to detail extends to the entire property, leaving guests impressed with the well-maintained and organized facilities. The peaceful environment, combined with excellent service, ensures a relaxing stay that often exceeds expectations.
Visitors laud the hotel's commitment to cleanliness and the exceptional standards upheld by its staff. The friendly, professional, and attentive staff members, from receptionists to housekeepers, add to the welcoming atmosphere and contribute significantly to guest satisfaction. Their willingness to assist and go beyond the call of duty leaves a lasting positive impression.
While the comfort of the beds is a notable feature, some reviews mention mixed feedback on pillow comfort and room temperature consistency. Noise levels and bed size also receive occasional remarks, suggesting areas for potential improvement. Nonetheless, Hotel Ventura consistently delivers reliable comfort and cleanliness, establishing itself as a desirable choice for travelers seeking a well-rounded, satisfying stay. Show more
InfoSummary of reviewsHotel Terrazas de la Candelaria offers an idyllic retreat in a beautiful hillside location, providing stunning vistas of mountains and lush landscapes. This peaceful setting, just minutes from San Gil, makes it an ideal destination for nature lovers seeking a quiet, scenic escape close to the town. The hotel's facilities are well-maintained, adding to its appeal.
The breakfast experience at the hotel is a significant highlight with guests frequently praising its variety, completeness and deliciousness. The inclusion of traditional regional dishes and the kindness of the staff enhance the overall experience. Dinner is also well-regarded, offering clean, flavorful and varied cuisine, though room service can occasionally be slow.
Rooms at the hotel are spacious and provide breathtaking mountain views, contributing to a comfortable stay. They are clean and well-organized, but some guests suggest that the furnishings, particularly the beds and pillows, could use updating for better comfort. Despite these suggestions, the commitment to good service from the staff is a notable positive aspect.
The cleanliness of the hotel is consistently praised with well-maintained and tidy facilities. However, there are occasional mentions of maintenance issues in specific areas like communal bathrooms and jacuzzis. The staff receives high marks for their friendliness, helpfulness and attentive service with many guests noting their dedication to making stays enjoyable.
The pool area, including multiple jacuzzis, is appreciated for its cleanliness and ambiance, though some guests mention that the pool can be small and cold with occasional maintenance issues. Parking at the hotel presents some challenges due to the steep terrain and limited space, making it a somewhat complex experience.
In summary, Hotel Terrazas de la Candelaria offers a delightful, peaceful retreat with excellent dining and attentive service. The well-maintained facilities and beautiful natural surroundings make it a great choice for those looking to escape urban noise and enjoy nature. Room furnishings and certain maintenance areas could benefit from improvements, but the overall experience remains highly favorable. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Outdoor Pool
Hotel where Extra Health & Safety Measures Have Been Taken
InfoSummary of reviewsHampton By Hilton Bucaramanga receives widespread acclaim for its exceptional location, cleanliness and service. Situated in the vibrant Cabecera area, the hotel provides convenient access to shopping centers, restaurants and San Pio Park. Visitors appreciate the proximity to the airport and transportation services, making it ideal for both business and leisure travelers. The hotel’s stunning city and park views further enhance its allure.
Guests consistently praise the hotel’s modern, clean and comfortable facilities with the rooms featuring amenities like hot water, soundproofing and coffee-making facilities. Room cleanliness is unanimously lauded, although some guests note the rooms can be small and occasionally have ventilation issues.
The breakfast experience is a highlight, offering diverse and high-quality buffet options, including local dishes, served on the top floor with beautiful city views. While the breakfast staff's friendliness adds to the positive experience, a few guests mention occasional issues with variety and freshness.
Dinner at the hotel has mixed reviews. While many guests find the food options and portion sizes satisfactory, limitations in menu variety and the lack of room service are noted areas needing improvement.
The staff at Hampton By Hilton Bucaramanga receive high marks for their friendliness, helpfulness and attentiveness, significantly enhancing the guest experience. Minor critiques are directed towards reception service, but overall, the staff contribute positively to the hotel’s ambiance.
Free Wi-Fi service is somewhat inconsistent with some guests experiencing slow speeds and connectivity issues. The gym is functional and open 24/7, appreciated for its availability and views, though it could benefit from more equipment and better cleanliness.
Family travelers find the hotel accommodating with family-friendly facilities, although the lack of extra beds for children is noted. The staff's efforts to make families feel welcome are well-received.
Opinions on the beds vary; most guests find them comfortable, but some mention issues with bed size, especially for taller individuals and occasional noise or softness.
While the hotel meets four-star standards, some feel it falls short of Hilton’s typical expectations, particularly regarding pricing and comfort compared to five-star hotels. The limited amenities such as a single jacuzzi and basic room facilities are areas for potential enhancement.
For business travelers, the hotel’s strategic location, excellent meeting facilities and comfortable accommodations make it an appealing choice. Minor suggestions include upgrades to the gym, but overall, it is highly rated for business stays, balancing work and relaxation effectively.
In summary, Hampton By Hilton Bucaramanga offers a comfortable and convenient stay with standout features in cleanliness, service and location, despite some areas needing improvement in amenities and room size. Show more
InfoSummary of reviewsHotel Victoria Barichara offers a delightful escape for visitors seeking tranquility and accessibility, located just one kilometer from the enchanting colonial village of Barichara. Guests appreciate its serene setting, complemented by easy access to local attractions via convenient Tuk tuk services. The hotel's positioning provides a perfect blend of the peaceful outskirts and the charming village center, just minutes from the main park.
The breakfast experience is consistently highlighted as a major attraction, with guests praising its delicious and varied offerings. Featuring eggs cooked to preference and traditional Colombian dishes, the morning meals set an enjoyable tone for the day. The exceptional service provided by the kitchen staff enhances this culinary delight, contributing to the tranquil and relaxing atmosphere of the hotel.
Rooms at Hotel Victoria Barichara are well-equipped and comfortable, featuring spacious layouts and, in some cases, lovely views. The appealing architecture and quiet ambiance contribute to a relaxed atmosphere, underpinned by high cleanliness standards. Guests note minor drawbacks, such as the absence of air conditioning in some rooms and the potential size constraints when accommodating multiple beds, but these do not detract significantly from the overall positive experience.
The staff at Hotel Victoria Barichara consistently receive accolades for their outstanding service, characterized by friendliness, politeness, and attentiveness. The dedication of the restaurant and reception teams ensures that guests feel welcomed and well-attended throughout their stay. Despite minor inconveniences, such as occasional pool maintenance issues, the staff's commitment to guest satisfaction shines through.
The hotel's pool, along with the sauna, provides an enjoyable recreational aspect to the stay. Guests often describe these facilities as lovely and spacious, although some reviews suggest a need for more frequent maintenance to maintain cleanliness standards. Nonetheless, the pool is frequently acknowledged as a valuable feature, enhancing the overall appeal of the hotel experience.
Overall, Hotel Victoria Barichara is celebrated for its serene location, delectable breakfast, comfortable accommodations, exceptional service, and enjoyable amenities, offering guests a memorable and rejuvenating retreat. Show more
InfoSummary of reviewsPrana in San Gil receives generally positive reviews, particularly for its strategic location. Guests appreciate its proximity to the main transportation terminal and local amenities, which enhances convenience despite some noise from vehicles. The hotel offers a relaxing environment with pleasant facilities that guests find enjoyable.
Breakfast at Prana is generally well-received, with many guests enjoying the American-style offerings, although some note a lack of variety. Despite being basic, it adds a pleasant touch to the stay.
Rooms at Prana are appreciated for their comfort and aesthetic, offering good value for the price. However, some guests find them compact, and note issues with bed sizes and the firmness of mattresses. Noise from traffic and a noticeable smell of humidity in the rooms are also mentioned concerns.
Cleanliness receives mixed reviews, with many guests finding the hotel spotless and charming, while others report inconsistencies, particularly in the bathrooms and pool area. Despite these issues, the hotel's pleasant ambiance and aesthetics create a positive environment for guests.
The staff at Prana is highlighted as a major asset, frequently praised for their friendliness and attentiveness. Their dedication to guest satisfaction leaves a positive impression, despite occasional maintenance issues.
Overall, Prana is recommended for its convenient location, comfortable accommodations, and attentive staff, although travelers may want to consider room preferences and potential noise issues when booking their stay. Show more
