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Summary of reviewsThe Prince Of Wales Hotel is acclaimed for its exceptional, central location in Southport on Lord Street, making it an ideal spot for shopping, dining and exploring local attractions. The hotel's historical Victorian charm adds to its allure and many guests appreciate the on-site parking and overall good value for money.
In terms of dining, guests generally commend the breakfast for its quality, variety and ample portions, particularly enjoying the full English breakfast and Eggs Benedict. Though a few note it can be overpriced or encounter issues during peak times, the breakfast is largely considered a highlight. Dinner experiences are more mixed but feature praises for helpful chefs, particularly accommodating vegetarian meals and standout dishes like the Beef Stew. The buffet-style approach is popular, though some desire more variety, especially in fresh vegetables and desserts.
Rooms receive positive feedback for their spaciousness, comfort and cleanliness with some noting luxurious details like walk-in showers. However, outdated decor and occasional issues with heating and noise are common drawbacks. The cleanliness of both rooms and public areas is often highlighted, despite some mentions of minor lapses.
The staff at the hotel are frequently praised for their friendliness, helpfulness and professionalism. Special mentions for individuals like Antonia and Carly underscore the dedicated service provided, enhancing the guest experience.
However, Wi-Fi access is a significant concern. Many guests are dissatisfied with the lack of free Wi-Fi in rooms and find the paid service unreliable. Parking also presents challenges, especially with limited spaces and ongoing renovations, but the reasonable daily fee and availability of nearby street parking offer alternatives.
Family-friendly amenities, spacious rooms and entertainment options make the hotel a suitable choice for families. Guests enjoy the family atmosphere and proximity to local amenities, despite occasional issues with noise and room cleanliness.
The hotel's nightlife offerings, including live music and themed nights, are well-received, contributing to a vibrant local scene. However, the lively environment can sometimes lead to noise issues.
Comfortable beds are noted by many, but inconsistency in bed quality and maintenance, such as hardness and broken wheels, are recurring issues.
In terms of accessibility, the hotel features several accommodations like ramps, accessible rooms and lifts. Some guests highlight the need for improvements with lift sizes and speed, but overall, the hotel makes considerable efforts to cater to guests with disabilities.
Overall, the Prince Of Wales Hotel offers a charming, centrally located stay with commendable staff service, cleanliness and family-friendly features, despite some areas needing attention, particularly the Wi-Fi and certain room updates.
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