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Summary of reviewsThe Lodge Hotel, located adjacent to the serene Newbury Racecourse, enjoys a prime position that appeals to racegoers and visitors to Newbury town center alike. Its peaceful surroundings, despite being close to transportation links and amenities, coupled with ample parking, make it a convenient retreat. Its modern amenities, welcoming staff and easy access to various points of interest bolster the charm of this well-situated hotel.
Visitors frequently praise The Lodge Hotel's breakfast, often described as delicious, excellent and good value for money with a variety of cooked and continental options available. Notably, the cooked breakfast is particularly favored despite occasional suggestions for more continental choices. Friendly and helpful breakfast service further enhances the positive dining experience.
Dinner at The Lodge Hotel presents a mixed bag. Some guests appreciate the simple, tasty bistro-style menu and reasonable prices, particularly enjoying bar snacks like pizza and paninis. However, frequent comments about the limited menu options and inconsistent food quality suggest room for improvement. There is apparent potential for enhancing the evening dining experience with a broader and higher-quality menu.
Rooms at The Lodge Hotel generally receive acclaim for their cleanliness and comfort, featuring modern decor and comfortable beds. Despite this, some guests note the compact size and occasional heat issues within the rooms. Accessibility features and high standards of cleanliness generally meet guest expectations, although minor attention to room maintenance could improve overall satisfaction.
One of The Lodge Hotel's standout features is its staff, consistently described as friendly, helpful and professional. Individual staff members are often lauded for their exceptional service, contributing significantly to the positive guest experience.
Although free WiFi is provided, it is frequently criticized for being slow and unreliable. Nevertheless, parking facilities appear to be a crucial strength with guests appreciating the ample, free and secure parking options, despite occasional complications on race days.
The beds receive widespread praise for their spaciousness and comfort, contributing to restful stays. However, some inconsistencies regarding bed composition and pillow quality are mentioned.
As a three-star hotel, The Lodge Hotel offers good value for money with basic and functional amenities that meet guest needs without frills or luxury. It's a practical choice for those prioritizing convenience and value over indulgence.
While The Lodge Hotel offers some accessibility features, including accessible rooms and disabled parking, the overall experience can be mixed due to issues like bed height, maneuverability in bathrooms and entrance barriers. These factors may affect the overall usability for guests with disabilities.
In conclusion, The Lodge Hotel scores high on location, cleanliness, staff friendliness and breakfast, while showing potential for improvement in dinner options, WiFi reliability and consistent accessibility features. Its combination of modern amenities, serene environment and accommodating staff make it a commendable choice for short and extended stays alike.
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