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Summary of reviewsThe Scole Inn Hotel, nestled in a quiet village setting, serves as an ideal base for exploring Norfolk and Suffolk. The historic Grade 1 listed 17th-century coaching inn offers a serene atmosphere and is conveniently located near Diss, Norwich, Ipswich and the coast. Guests praise its spacious grounds, large car park and easy accessibility from major roads and the Diss train station, making it practical for both leisure and business trips.
Breakfast at the hotel receives mixed reviews, yet many guests enjoy the quality meals made to order, especially the full English breakfast. Friendly and helpful staff add to the positive experience, though some guests note limited choices and occasional issues with food temperature. Dinner experiences also vary with many finding the food delicious and well-cooked, highlighting homemade pizzas and fish and chips. However, inconsistencies in menu availability and occasional slow service are areas for improvement.
The rooms are often described as spacious and comfortable with period features adding character. Some guests especially enjoy the four-poster beds and good-sized bathrooms. Nonetheless, certain rooms could use updating with reports of noisy floors and dated decor. Cleanliness is inconsistent with some guests encountering issues like dusty corners and mildew in bathrooms, though the friendly and professional staff often receive commendation for their efforts.
The staff at Scole Inn Hotel are frequently praised for their attentiveness and welcoming demeanor, despite occasional short-staffing. The Manager, Debbie, receives special mention for her exemplary leadership.
Wi-Fi experiences are mixed with some guests finding connectivity issues in certain areas, though others report a smooth connection experience. The hotel is family-friendly, accommodating dietary needs like gluten-free options and welcoming pets, making it suitable for group stays and events like family weddings.
Bedding receives mixed feedback with some guests finding the beds comfortable and spacious, while others note issues with old or slumping mattresses. The three-star establishment exudes historical charm with listed architecture, traditional fireplaces and unique features like four-poster beds. However, a refresh in some areas could enhance the overall guest experience.
Business travelers appreciate the hotel's proximity to local work areas and reasonable pricing. Finally, the Scole Inn Hotel is dog-friendly, offering easily accessible grassy areas and staff that create a welcoming atmosphere for pets.
Overall, Scole Inn Hotel offers a charming, historically rich stay that with some improvements in consistency and upkeep, could further enhance guests' experiences.
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