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Summary of reviewsHotel Ostrova is celebrated for its serene and picturesque location, offering an idyllic escape surrounded by natural beauty. Nestled near a lake, longleaf forest, pond and the Maritsa River, the hotel provides a peaceful retreat just minutes away from a ski base and the bustling city center of Plovdiv. Guests have lauded the tranquil and scenic environment, ideal for leisure walks and outdoor activities.
The hotel’s rooms stand out for their spaciousness, modern and minimalist design and superb cleanliness. Guests particularly appreciate the comfortable beds and the peaceful environment that ensures a good night’s sleep. Rooms with balconies overlooking the lake are a highlight, although some rooms face less desirable views such as parking lots. Overall, the rooms offer a restful and aesthetically pleasing experience.
Hotel Ostrova's dining experience also receives praise, especially for dinner. The restaurant offers a diverse menu featuring both local and international cuisines with dishes that are often described as delicious and generous in portions. Guests enjoy the outdoor dining ambiance and the fast, attentive service. Some, however, find the restaurant's prices a bit high and note occasional inconsistencies in the food quality.
Breakfast at the hotel garners mixed reviews. While some guests commend the taste and portion sizes of the breakfast options, others feel it lacks variety and is not worth the cost. The limited breakfast hours and occasional issues such as minimal offerings have also been noted. Despite these concerns, the overall quality of the food is appreciated by many.
One of the hotel's standout features is its outdoor pool, which is frequently praised for its size, cleanliness and beauty. The pool area includes sun loungers and is noted for being child-friendly, making it a favorite spot for relaxation. Some guests, however, have mentioned that the pool can be cold and is sometimes closed early in the season.
The staff at Hotel Ostrova are a significant asset, receiving high praise for their friendliness, kindness and helpfulness. Guests describe the team as going above and beyond to ensure a pleasant stay. Specific staff members are mentioned for their excellent service and personal touch, though there are occasional reports of rudeness and language barriers in the restaurant and pool areas. The overall impression of the staff remains overwhelmingly positive.
Hotel Ostrova is also noted for its family-friendly atmosphere, offering spacious rooms, a children's corner and playground and a child-friendly pool area. These amenities, along with thoughtful touches like pre-set cots for infants, make it an ideal choice for families.
Parking at the hotel is highly appreciated for its ample and convenient spaces, ensuring a hassle-free experience for guests arriving by car.
In summary, Hotel Ostrova is highly recommended for its beautiful location, comfortable and clean rooms, excellent dining options and outstanding staff. The family-friendly facilities and impressive outdoor pool further enhance the experience, making it a favored destination for those seeking a tranquil retreat amidst nature.
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