InfoSummary of reviewsYM Resort is highly regarded for its enviable location on the beautiful Yanbu Corniche, offering stunning, unobstructed sea views and easy access to local services, restaurants and cafes. The resort's direct beachfront access enhances the experience by allowing guests to step from their chalet straight onto the sand. The new, clean and spacious facilities are also appreciated, providing a lovely mix of peaceful beachside charm with proximity to essential amenities.
Guests frequently commend the satisfying breakfast experience at YM Resort with many praising the varied and diverse options available that cater to all tastes. Despite some critiques regarding the need for more variety and better presentation, most visitors leave the breakfast table content.
While the dinner experience has room for improvement with some guests facing issues regarding service reliability and food quality, the resort excels in its room offerings. The spacious, clean and comfortable rooms are well-organized and modern, although sound insulation and responsiveness of room service could be improved. Minor issues like occasional cleanliness concerns, flies and inconsistent air conditioning were also noted.
YM Resort shines in its commitment to cleanliness, maintaining exceptionally clean chalets and resort grounds with the outdoor pool and overall property highlighted for their tidiness. The staff receive high praise for their helpfulness and respectful demeanor, contributing positively to the guest experience, although there is a call for improved professionalism in certain instances.
The resort is particularly family-friendly, featuring a large outdoor pool and dedicated children's pool with a variety of water games, ensuring children have a great time. While the pool area could benefit from better care and the installation of a filter system, the overall experience is positive for families with ample space in the chalets and a lively evening atmosphere for kids.
Although reviews of the beds are mixed with some guests citing discomfort and cleanliness issues, others find the beds very comfortable. The resort could enhance the experience by addressing these concerns and providing dedicated children's beds.
Overall, YM Resort is favored for its prime location, beautiful views, excellent cleanliness and family-friendly amenities, making it a top choice for travelers looking for both relaxation and convenience. Attention to service details and minor improvements could further elevate the guest experience. Show more
InfoSummary of reviewsJasmine Beach Hotel Suites is positioned ideally close to the sea, providing stunning beach views and easy access to coastal attractions such as the North Corniche, popular for swimming, diving and leisurely shore walks. The hotel is located in a tranquil area away from the city's hustle and bustle, offering guests a peaceful retreat with proximity to the Grand Mosque, fish market, restaurants and Starbucks, albeit requiring a short drive. Its northern Yanbu setting near both the beach and the corniche is praised for beachside relaxation, making it a favorable choice for vacationers seeking serenity and accessibility.
The hotel's rooms offer a varied experience. While some guests appreciate the clean and spacious environments with sea views, others report issues such as small room sizes, cleanliness inconsistencies and lack of amenities like microwave ovens, kitchen utensils and televisions. Bathrooms, described as extremely small and in need of refurbishment, coupled with poor water flow, detract from the overall satisfaction.
Cleanliness at Jasmine Beach Hotel Suites also presents a mixed picture. Positive reviews acknowledge clean, comfortable rooms and good hygiene with special attention from the reception staff. However, there are significant complaints about old furniture, dirty carpets and moldy linens, along with cleanliness issues in the indoor pool, breakfast area and parking lot. Inconsistent daily cleaning and a general lack of attention to sanitization add to the concerns.
The reception staff at the hotel receive both praise and criticism. Many guests commend the staff for their friendliness, politeness and helpfulness with specific praise for individuals like Majed and Ziad. Despite these positive interactions, there are notable criticisms about some receptionists' rudeness, unavailability and language barriers, reflecting inconsistency in service quality.
Parking at Jasmine Beach Hotel Suites is largely appreciated with guests highlighting ample and accessible shaded parking spaces, which offer convenience and protection from the elements. This contributes positively to the overall experience of guests arriving by car.
Guest opinions on the beds are mixed. Many find the beds comfortable and the bedding clean, while others point out issues such as old, uncomfortable mattresses, dirty or torn bedspreads and traces of hair. Although comfort is praised by some, the overall quality and cleanliness of the beds have room for improvement.
In conclusion, Jasmine Beach Hotel Suites excels in offering a serene and scenic location with good parking facilities and some standout staff members. However, inconsistencies in room quality, cleanliness and customer service suggest areas needing significant improvement to meet the expectations of all guests. Show more
