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Summary of reviewsSonesta Select Atlanta Norcross I-85 receives predominantly positive feedback for key aspects such as location, rooms and friendly staff, making it an attractive option for travelers. Guests frequently laud its prime location near the highway, allowing convenient access to downtown Atlanta and nearby attractions like Stone Mountain and Alpharetta. With a variety of dining options and essential services in close proximity, this hotel is well-suited for both business and leisure travelers seeking convenience paired with tranquility.
The rooms at Sonesta Select Atlanta Norcross I-85 are a standout feature, appreciated for their spaciousness, cleanliness and comfort. Positive reviews highlight the modern decor, ample amenities and high standard of cleanliness, reinforcing the hotel’s reputation as a reliable choice for comfortable accommodations. The comfortable beds further enhance the stay with many guests noting the quality of the bedding and restful sleep they experienced.
The staff at the hotel generally receives commendations for their professionalism, friendliness and helpfulness, though some guests reported variability in the service quality. Positive interactions with staff members like Brian and Greg were particularly noted, adding to the overall satisfactory experience.
Though the hotel excels in many areas, it has room for improvement in a few categories. Breakfast receives mixed reviews with guests often disappointed by the lack of hot options and limited variety. Cleanliness outside individual rooms, particularly of carpets and common areas, also garners criticism with issues such as stained sheets and unpleasant odors noted. Wi-Fi performance is another mixed aspect with some guests reporting inconsistent connectivity.
For families, the hotel offers a mixed experience. While the location is family-friendly and the warm pool is a highlight, not all guests find the property entirely suitable for families. Additionally, accessibility presents challenges due to the absence of an elevator, making it less ideal for guests with mobility issues despite some accessible bathroom features.
The hotel’s pet-friendly policy is well-received, allowing guests to bring their dogs along. However, the absence of designated pet facilities and occasional disturbances from other pets are minor drawbacks.
The Sonesta Select Atlanta Norcross I-85 offers a three-star experience with clean, comfortable rooms and friendly service, balancing convenience and affordability. Despite certain areas for improvement, its excellent location and overall value make it a dependable choice for visitors to the Norcross area.
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