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Summary of reviewsHotel Terminus has garnered positive reviews across several categories, making it a well-regarded choice for travelers. Its prime, central location next to the Puigcerdà train station is highly appreciated by guests, as it offers seamless access to the town center and nearby attractions, including ski resorts. This strategic position, coupled with ample parking, makes it an ideal base for exploring the area.
The rooms at Hotel Terminus receive significant praise for their cleanliness and modern, recently renovated décor. Guests highlight the comfort of the spacious rooms, large beds and amenities like balconies with mountain views, heating and clean bathrooms. The Scandinavian minimalist design adds warmth and coziness, further enhancing the staying experience.
Cleanliness is a recurring highlight with guests frequently describing the hotel as immaculate. The diligent cleaning services and well-maintained common areas contribute to an overall sense of comfort and satisfaction.
The staff at Hotel Terminus are considered exceptional, contributing to a friendly and welcoming atmosphere. Receptionists are commended for their helpfulness, attentiveness and warm greetings, making check-in pleasant for newcomers. While some feedback indicates room for improvement with breakfast and bar staff, the overall sentiment remains positive.
Guests find the free wifi services satisfactory, suitable for their basic needs with added perks like smart TVs that support Netflix enhancing the digital experience. The comfortable beds are another standout feature, ensuring a restful night's sleep and earning high marks from many reviewers.
Accessibility at the hotel is generally well-regarded. Guests appreciate its proximity to transport options, including a public elevator and funicular for easy access to the city center. The availability of accessible parking and facilities for people with disabilities is also noted positively, although the lack of an internal elevator is mentioned as a minor drawback.
In summary, Hotel Terminus excels in providing a clean, comfortable and conveniently located stay, supported by a friendly staff and modern amenities. Despite some minor imperfections, the overwhelmingly positive reviews highlight its suitability for travelers seeking a well-rounded and pleasant accommodation experience.
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