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Summary of reviewsThe Kingslodge Inn - The Inn Collection Group is lauded for its prime location, offering a blend of convenience and tranquility being just a short walk from Durham's historic city center. Surrounded by charming woodlands, the inn provides a peaceful retreat while maintaining proximity to attractions like Durham Cathedral, the train station and the University. Guests appreciate easy access to city sights and the serene, secluded atmosphere, along with ample onsite parking that enhances their experience.
Breakfast at the inn receives positive reviews for its quality and variety, featuring delicious continental and full English options, cooked-to-order service and specialties like Greek yogurt with dried fruit and Eggs Benedict. While some guests noted occasional inconsistencies and minor service delays, the overall breakfast experience is satisfactory and enjoyable, supported by friendly staff.
The dining experience extends to dinner with guests often praising the excellent, well-cooked meals and the cozy, relaxed bar atmosphere. The menu offers a good selection at reasonable prices, although some have found it slightly expensive. Highlights include well-presented dishes and generous portions, particularly the bread and butter pudding and sticky toffee pudding. Despite occasional slow service and limited vegetarian options, the overall dining experience is considered gratifying.
Room reviews are generally positive, highlighting the cleanliness and comfort of the accommodations. Comfy beds, functional amenities and a well-kept environment are frequent mentions. However, some guests find the rooms small or poorly lit and note limited storage space. Despite varying décor preferences, the inn's pet-friendly rooms and good value for money are appreciated, particularly given the proximity to Durham.
Cleanliness across the property is consistently praised with guests noting spotless rooms and well-maintained facilities. Bathrooms receive specific commendations for their cleanliness, contributing to the hotel's cozy and welcoming atmosphere.
The staff at The Kingslodge Inn are frequently described as friendly, welcoming and helpful. Guests consistently highlight their professionalism, efficiency and willingness to go the extra mile with both the reception and bar staff contributing to an enjoyable stay.
Free Wi-Fi is offered throughout the property with mixed reviews regarding its performance; some guests report seamless and fast connections while others experience patchy and unresponsive service, indicating room for improvement.
Parking facilities are highly praised with ample free parking spaces and easy accessibility adding to guest convenience. While there are minor instances of difficulty, the overall parking experience is very positive.
The beds are often noted for their comfort with guests describing them as providing a good night's sleep. Despite occasional mentions of hard mattresses or pillows, the majority find the beds clean and comfortable.
Overall, the inn is described as being true to its three-star rating, offering a solid experience with reasonable pricing, though some feel it could offer more for the cost. Accessibility is generally good with easy access routes and proximity to the city center. However, there are suggestions for improved bathroom facilities and a lift.
The Kingslodge Inn is particularly praised for its dog-friendly environment, offering extensive amenities and a welcoming attitude towards pets. Dogs are not just allowed but pampered with treats, dining options and nearby nature reserves enhancing the stay for pet owners.
In summary, The Kingslodge Inn - The Inn Collection Group offers a blend of convenience, comfort and friendly service in a serene setting with only a few areas for minor improvement.
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