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Summary of reviewsHotel Pinomar is a beloved retreat recognized for its tranquil and serene location. Nestled in a quiet residential area close to La Puntilla beach and a scenic pine forest, it provides a perfect environment for guests looking to unwind. The peaceful surroundings and the proximity to nature and the beach are frequently highlighted as major benefits, though the location's distance from the city center is noted to be a minor inconvenience best overcome with a car.
Guests particularly enjoy the hotel's breakfast experience, often described as excellent, varied and cost-effective with a good selection of sweet and savory items. The affordability and quality of the breakfast buffet are highly appreciated, though occasional issues with replenishment and variety of items are noted.
While Hotel Pinomar lacks a dedicated restaurant for lunch and dinner, leading guests to seek out meals offsite, the nearby dining options and helpful recommendations from the staff are well-received. The spacious and comfortable rooms, some equipped with kitchen facilities, are highlighted for their cleanliness and comfort, although some guests have mentioned that certain rooms could use better maintenance and updating.
Cleanliness standards at Hotel Pinomar receive mixed reviews with many guests praising the hotel's cleanliness and daily upkeep, while others have experienced lapses in cleaning standards. The hotel's staff, however, stands out for their exceptional friendliness and helpfulness, contributing significantly to the inviting and pleasant atmosphere of the hotel.
The pool area of the hotel is a significant attraction with three well-maintained swimming pools, including saltwater options. The clean and spacious pools, along with ample sunbeds and shaded spots, are noted for providing a relaxing and serene experience. Families find the hotel particularly welcoming with well-equipped rooms, family-friendly amenities and a peaceful environment that is ideal for children.
While the beds in the hotel receive mixed feedback with many guests finding them very comfortable but others experiencing issues with mattress firmness and pillow comfort, the overall consensus suggests that Hotel Pinomar offers good value for money. The hotel's three-star rating is reflected in its balance of affordability, comfort and service, making it a preferred choice for a relaxing and enjoyable stay.
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