The DoubleTree Resort by Hilton Lancaster is a great choice for families looking for a fun getaway. The location is perfect and the pool offers a fun experience, although it can get crowded at times. The hotel and resort are beautiful and overall, very comfortable for families. Although there is no complimentary breakfast and prices can be a bit steep, the restaurant for breakfast was great. Some guests have had unfortunate experiences with sofa beds and stained furniture/fridges, but the stay was generally pleasant, clean, friendly and scenic.
This hotel provides accessible on-site parking, elevators, and welcomes service animals. It features accessible meeting spaces and on-site restaurants. TTY/TTD compatibility, roll-in showers, mobility accessible rooms, flashing door knockers, and hearing accessible rooms and/or kits are available.
Holiday Inn Lancaster by IHG is an ideal place for a family vacation. The hotel boasts an inviting indoor pool for kids to have fun and a gym overlooking it for parents to work out. Guests loved the delicious breakfast that is hassle-free and the hotel's attractive room rates make it an affordable option for families on a budget. However, a few visitors complained of the long wait to change rooms and potential door collisions. Others have mentioned that the staff was unfriendly towards children from traveling basketball teams. Despite the minor downsides, the hotel is still an enjoyable place to stay, perfect for family trips or a child's birthday celebration.
Red Carpet Inn Lancaster offers a strategically favorable location appreciated by guests for its convenience and accessibility. Situated close to local attractions, shopping, and dining, as well as major highways, it provides ease of travel for those looking to explore Lancaster. Despite being in a less polished area, many guests find the location practical for their needs.
The inn's cleanliness receives mixed reviews, with noticeable areas for improvement. Some guests appreciate the cleanliness of their rooms, although many express concerns with cleanliness standards, citing unclean bathrooms, stained towels, and outdated facilities. There are reports of smoke smells in non-smoking rooms and occasional pest sightings. These issues highlight an urgent need for updates and improved housekeeping practices to enhance guests' experiences. Nonetheless, certain travelers find elements of their stay acceptable, indicating potential for improvement.
The staff at Red Carpet Inn Lancaster consistently earns positive remarks, recognized for being courteous, friendly, and accommodating. Specific employees, such as Shane at the front desk, are often singled out for their helpful nature. The overall quality of customer service is well-regarded, with staff attentive to guests' needs, contributing to the convenience and comfort of their stay.
Beds at the inn receive commendation for comfort and size, which significantly enhances the guest experience. The king-size beds are frequently described as large and cozy, providing restful sleep. Guests appreciate their substantial size and the convenience of nearby amenities like the ice machine. While there are occasional mentions of discomfort, the predominant feedback highlights the positive aspects of the beds, pointing to a generally satisfactory accommodation experience.
Overall, Red Carpet Inn Lancaster is recognized for its convenient location and exceptional staff service, which are highly valued by guests. Comfortable beds further elevate the guest experience, despite some challenges in cleanliness that suggest room for improvement.
The Lancaster Arts Hotel in Lancaster, Pennsylvania, receives high praise for its exceptional location, artistic ambiance, and historical charm. Positioned conveniently close to downtown attractions, the hotel allows guests easy access to local restaurants, shops, and entertainment venues, while still offering the tranquility of nearby residential neighborhoods. Complimentary, covered parking is an added benefit, ensuring a stress-free experience for visitors traveling by car.
The breakfast service, while occasionally receiving mixed reviews regarding its variety, generally impresses with its robust, diverse offerings, complete with gluten- and dairy-free options. The attentive and courteous breakfast staff contribute to creating a welcoming morning atmosphere. The hotel's on-site restaurant, John J Jeffries, is celebrated for its farm-to-table dining experience, offering innovative dishes made from local and organic ingredients. Guests highlight the excellence and creativity of the menu, as well as the attentive service, making dining there a memorable evening experience.
Rooms at the Lancaster Arts Hotel are described as spacious, clean, and infused with historic and modern elements, featuring unique fixtures like exposed brick walls and original artworks. The inviting decor delivers both visual appeal and comfort, ensuring guests have a restful and enjoyable stay. The comfort level is elevated further with plush furnishings, luxurious bedding, and amenities such as jacuzzi tubs in selected suites, which add a touch of indulgence.
Guests frequently commend the hotel staff for their friendliness, exceptional service, and dedication to making each visit special. The commitment to cleanliness is evident in the well-maintained rooms and common areas, which visitors often describe as immaculately clean. The hotel's preservation of its historic architecture, along with artistic elements in its decor, sets a distinctive tone that combines past and present seamlessly.
While some guests mention minor inconveniences, the overarching sentiment holds the Lancaster Arts Hotel in high regard for its charm, comfort, and the unique experience it offers. It's particularly favored for romantic getaways, owing to its cozy and inviting setting. Overall, the hotel stands out as a preferred choice for those seeking a well-maintained, aesthetically pleasing, and authentically historic place to stay in the heart of Lancaster.
This hotel is dedicated to ensuring its facilities are accessible. It has four ADA guest rooms with extra-wide door frames, handles by the toilet and in the tubs, seats in the tubs, and ADA-compliant alarms. The restaurant is on the ground floor with accessible seating, and there are accessible public restrooms and parking spots.
The Residence Inn by Marriott Lancaster hotel provides exceptional customer service from a friendly and professional team of staff. Check-in is quick and easy and guests are made to feel welcome and comfortable throughout their stay. Front desk clerks are knowledgeable and accommodating, offering excellent recommendations for things to do in the area. Mary Ellen stands out for her kindness and attentiveness. Although some guests noticed that not all staff members were wearing masks correctly, overall, the staff is professional, courteous and extremely helpful. If you're looking for a hotel with a great team of staff, the Residence Inn by Marriott Lancaster is the perfect destination.
This hotel is featured among the popular accessible hotels in the Lancaster area. (Further specific accessibility details are not available in the provided data.)
Candlewood Suites - Lancaster West by IHG, enjoys a highly favorable location right off Route 30, offering easy access to various dining options, stores and a shopping mall. The hotel’s central positioning near venues like a sports complex makes it an ideal choice for guests attending events, as well as for families and travelers with pets. Its convenience extends to business travelers with late check-in and proximity to essential services like gas stations and eateries, significantly enhancing the guest experience.
The hotel does not offer a traditional breakfast service, but the fully-equipped kitchens in the rooms allow guests to prepare their own meals, balancing the lack of breakfast options with practical in-room cooking facilities.
Rooms at Candlewood Suites - Lancaster West are consistently highlighted for their cleanliness, spaciousness and well-equipped amenities. Guests frequently describe the rooms as large, amazing and very nice with full kitchens or kitchenettes adding a homelike feel. Comfort is enhanced by large tables with chairs and full-size refrigerators, though some guests needed time to adjust to the mattresses. The quiet environment and prime location contribute to a consistently positive stay.
Cleanliness is generally a strong attribute of the hotel with many guests appreciating the well-maintained facilities and clean rooms. While there are occasional comments about inconsistent cleaning standards, the overall guest sentiment is overwhelmingly positive. The courteous staff further enhances the hotel's appeal by maintaining a welcoming atmosphere and addressing cleanliness and maintenance promptly.
The staff at Candlewood Suites - Lancaster West earn high marks for their friendly, accommodating and helpful demeanor. Most guests point out the extremely nice and supportive front desk team, making for smooth check-ins and an enjoyable stay. Although there are rare exceptions, the overall impression of the staff is one of warmth and efficiency.
In summary, Candlewood Suites - Lancaster West by IHG, delivers a positive guest experience through its strategic location, well-equipped and clean rooms and notably friendly staff, making it a favored choice for a variety of travelers.
The Eden Resort has a wide variety of ADA accessible room offerings, from a one-room deluxe guest room to a 1,300-square-foot two-bedroom premier suite. ADA accessible rooms include roll-in showers, built-in fold-down shower seats, hand-held shower heads, safety bars in bathroom, raised toilet seats, wider doorways, and visual & audio fire alarms. The hotel also offers portable ADA compliance kits.
Lancaster Suites offers a delightful accommodation experience in the heart of the Lancaster area, appealing to various travel preferences with a strong emphasis on convenience, comfort, and service. Its strategic location, easily accessible via major highways yet secluded enough to provide a peaceful retreat, serves as an excellent base for exploring the cultural and scenic charm of Lancaster County. Visitors appreciate the proximity to dining options, shopping outlets, and popular attractions, making it a central and convenient choice for leisure and business travelers alike.
The breakfast receives largely positive feedback, offering a variety of options that include fresh fruit salad, yogurt selections, and the beloved pancake machine. While some guests wish for more hot food choices, the friendly and attentive staff, along with the pleasant atmosphere, contribute to a generally satisfactory experience.
Rooms at Lancaster Suites are frequently praised for their cleanliness, spaciousness, and thoughtful amenities such as kitchenettes with microwaves and refrigerators. This, combined with comfortable beds often highlighted as firm and cozy, ensures a restful stay. The hotel's renowned cleanliness extends to its communal areas, enhancing the inviting environment for both short and extended stays.
The staff at Lancaster Suites consistently earn high praise for their attentive and friendly service, creating a welcoming atmosphere that many guests find makes it feel like a home away from home. Positive interactions with staff at the front desk and other areas contribute significantly to the overall guest experience.
The hotel’s parking facilities are noted for their convenience, being well-lit, clean, and easily accessible, aligning with the hotel’s reputation as an excellent choice for travelers. The pet-friendly approach, including special amenities for dogs, makes Lancaster Suites a favored option for those traveling with furry companions.
Though the hotel receives some mixed feedback regarding certain amenities like breakfast and bed comfort, it remains a preferred choice for budget-conscious travelers due to its excellent value-for-money offering. Overall, Lancaster Suites stands out for its strategic location, accommodating services, and a welcoming environment conducive to both leisure and business stays.
The Courtyard Lancaster hotel is a great choice for those looking for a relaxing stay. The indoor heated pool and hot tub/spa were a highlight for many guests, who enjoyed the peaceful atmosphere and lack of crowds. While some guests had minor complaints about the temperature or availability of towels, the overall experience was positive. Although an outdoor pool would have been nice, the indoor pool provided a great swim experience. Overall, the Courtyard Lancaster is a great hotel for those looking for a comfortable and enjoyable stay.
The Hampton Inn Lancaster is generally a pleasant and functional choice for travelers. While some guests had a subpar experience, the facilities and services are generally good with a pool available for use. Although the building is old and some rooms may be small and dated, the hotel is a passable option for those looking for a basic and functional stay. While some guests found the hotel to be overpriced, it may be an OK choice for those on a budget. However, for those expecting the quality associated with a Hilton brand, it may not meet their expectations.