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Summary of reviewsAlbert Arms in Esher garners positive attention for its strategic location, situated conveniently near a bustling high street and well-connected transport links, making it an ideal base for exploring the area and attending events at the nearby Sandown Racecourse. Guests appreciate the balance of accessibility to local attractions and a peaceful environment, with a pub next door enhancing the local experience. Complimentary parking adds to the convenience.
Though breakfast is not provided at the hotel, guests adapt well to the nearby cafe known for its delightful full English breakfast, or they make use of the hotel's communal kitchen facilities. This flexibility contributes to an enjoyable stay despite the initial surprise.
The accommodations are notably clean and modern, with guests frequently mentioning the stylish decor and excellent amenities, such as good coffee machines and large TVs. While the rooms are cozy, they are well-furnished and equipped for comfort, complete with air conditioning. Any minor maintenance issues do not significantly detract from the overall positive impressions of cleanliness and quality.
The consistently friendly and helpful staff, including lauded members like Barbara and Gersha, contribute significantly to the warm and welcoming atmosphere. Managerial staff and restaurant personnel receive accolades for their attentive service, making the Albert Arms experience memorable and pleasant.
Overall, Albert Arms offers good value with comfortable beds and a charming ambiance, generally achieving a high level of guest satisfaction. Some minor critiques regarding bed comfort and minor room issues are noted but do not overshadow the largely positive reviews.
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