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Summary of reviewsThe Hilton Cobham is highly favored by guests for numerous aspects, particularly its enchanting location, breakfast offering, room quality, cleanliness and staff service. Nestled amidst lush gardens and beautiful scenery, guests appreciate the hotel's tranquil ambiance despite its proximity to major roads like the M25 and A3. This prime location offers convenient access to Cobham village, Chessington, Painshill and other local attractions, making it an ideal retreat for travelers.
Notably, the hotel’s breakfast garners widespread praise. Guests enthusiastically highlight the extensive variety of hot and cold options, excellent presentation and the quality and taste of the food. The breakfast experience is further enhanced by the friendly and efficient service from the staff.
While the dinner service receives mixed reviews, many guests enjoy dining on the terrace and commend the food quality and variety, along with the pleasant and attentive service. However, some diners find the costs high and the menu limited, alongside sporadic issues with service speed.
The rooms at Hilton Cobham are frequently lauded for their cleanliness, comfort and spaciousness. Guests appreciate the modern, well-maintained interiors, large comfortable beds and bright ambiance. Minor issues such as noise from other guests and occasional concerns with amenities like air conditioning do appear, but overall, the rooms consistently meet guest expectations.
Cleanliness throughout the hotel receives high commendation with guests recognizing the spotless condition of both rooms and communal areas. Guests note the hotel maintains a high standard of hygiene, adding to their sense of comfort and satisfaction.
The Hilton Cobham’s staff are highlighted as a standout feature. The team is praised for their responsiveness, friendliness and professional service, contributing significantly to the positive experiences of guests.
Parking amenities are convenient with ample space and facilities for electric vehicle charging, though parking fees are a point of contention among guests. The hotel's EV charging facilities are appreciated, despite occasional issues with non-functioning chargers.
Families find the Hilton Cobham accommodating with spacious family rooms, cots and high chairs, making it a good choice for visitors with children. The beds also receive high marks for comfort, contributing to restful stays, despite some noting preferences for softer mattresses.
In summary, Hilton Cobham excels in providing a serene location, excellent breakfast, clean and comfortable rooms and stellar service, making it a favored choice for travelers seeking tranquility and convenience. While minor areas like dinner service, Wi-Fi connectivity and parking fees could improve, the overall guest experience remains exceptionally positive.
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