InfoSummary of reviewsCrown Hotel in Chertsey receives overwhelming praise for its exceptional location, making it an ideal choice for both leisure and business travelers. Its central position is highly favored, offering close proximity to Thorpe Park, Hampton Court, Windsor, Legoland and efficient public transport connections, including a nearby train station and Heathrow Airport. The surrounding neighborhood adds to the appeal with its quaint, historical charm and variety of local shops and restaurants.
Guests consistently highlight the hotel's breakfast as superb, noting the exceptional variety, quality and attention to dietary needs, including vegetarian and gluten-free options. The full English breakfast is particularly well-received. The cleanliness and presentation of the breakfast area further enhance the dining experience.
Dinner at the hotel maintains this high standard with many guests enjoying the delicious cuisine and diverse menu in a pleasant atmosphere, whether in the pub, courtyard or garden. The vegetarian options and room service receive special mention. While there are occasional concerns about specific dish availability and pricing, the food overall is commended for its quality and taste.
Rooms at the Crown Hotel are appreciated for their spaciousness, tasteful decoration and comfortable beds. Cleanliness is generally praised, although there are occasional inconsistencies. Some rooms could benefit from updates and temperature control can be an issue in certain instances. Nevertheless, the hotel's appealing location and the attached pub add to the positive experience.
The hotel's staff receives high marks for their friendliness, professionalism and helpfulness, significantly enhancing guest satisfaction. Particular staff members are often mentioned for their exceptional service, reinforcing the personalized attention guests feel during their stay.
While the hotel offers free Wi-Fi, guests report issues with signal strength and reliability, particularly in the bedrooms. This is a noted area for improvement. Conversely, parking is a highlight with ample, free and secure options frequently mentioned as a major convenience.
Families find the Crown Hotel welcoming and well-suited for their needs, thanks to spacious rooms and family-friendly amenities, including nearby attractions that appeal to children. The hotel’s cozy atmosphere and attentive service make it an excellent choice for family trips.
Business travelers appreciate the hotel's convenient location and useful amenities, though they suggest improvements in room cleanliness and Wi-Fi reliability. The hotel offers practical services for work-related stays but could benefit from additional enhancements.
Accessibility is generally good with facilities catering to guests with disabilities. Though there are minor areas for improvement, such as better mirror positioning and stair safety, the hotel manages to cater well to specific needs.
The Crown Hotel's boutique charm is also a standout feature with guests admiring the stylish, quaint design and cozy atmosphere. The lovely decor and unique character add a special touch to the hotel experience, setting it apart from typical budget accommodations.
Overall, the Crown Hotel excels in location, breakfast, dining quality, comfort of rooms and staff friendliness, making it a highly recommended venue for various types of travelers despite some areas needing attention. Show more
InfoSummary of reviewsOverall, Oatlands Park Hotel is highly recommended for its stunning location and luxurious ambiance. The hotel is situated in lovely grounds, making it a perfect spot for a relaxing trip to Surrey. The breakfast at the Mulberry restaurant is considered good with plenty of options available, although a few guests pointed out the limited cooked breakfast selection and the expense of the meal. The dining experiences are mixed with some guests reporting excellent food and others describing disappointing food and limited menu options. The rooms are generally praised for being clean, spacious and well-decorated, offering comfortable beds and quality fixtures and fittings. The cleanliness of the hotel is also highly commended by many guests. The staff received mixed reviews with some describing them as unfriendly or bored, but the majority appreciated their politeness, helpfulness and professionalism. The parking is easily accessible with ample space for guests and the hotel's historical charm and architecture are also highly praised by many guests. Despite some mixed feedback, the hotel is still considered a four-star hotel of great caliber and an enjoyable place to stay. Show more
InfoSummary of reviewsThe Olde Swan Hotel, centrally located in the heart of Chertsey, offers a convenient base for tourists exploring nearby attractions such as Thorpe Park, Windsor Castle and Brooklands. With high street shops, cafes and restaurants within walking distance, the hotel’s prime location appeals to both local visitors and travelers alike. Families particularly appreciate the location's proximity to kid-friendly activities and easy access to amenities.
A significant highlight of the hotel is its dining experience. The pub downstairs is highly regarded for its delicious meals with dishes like the Sunday roast, lamb kofta and fish & chips standing out. The pizzas and selection of beers and ales also receive high praise, creating a welcoming and enjoyable dining atmosphere. Though breakfast is not served on-site, nearby cafes like Joe's Cafe readily fill this gap and guests appreciate the in-room tea and coffee provisions.
The rooms at The Olde Swan Hotel are lauded for their comfort, cleanliness and spaciousness. While the decor might appear dated, the large beds, clean conditions and modern bathrooms ensure a relaxing stay. Families benefit from the roomy family accommodations, although some guests mention the need for room updates and occasional noise issues.
Cleanliness across the hotel generally impresses guests with most noting spotless rooms and well-maintained facilities. Abundant towels and clean common areas contribute to a tidy environment. However, a few areas, like certain bathrooms and public spaces, could benefit from more thorough cleaning.
The exceptional staff at The Olde Swan Hotel receive consistent praise for their friendliness and helpfulness. The management, especially Phil, along with the bar and housekeeping staff, contribute significantly to the hotel’s warm and inviting atmosphere, ensuring guests feel well-cared-for and welcome.
Parking facilities at the hotel are a mixed bag; secure and free parking is appreciated, though guests sometimes find it challenging to locate and secure a spot due to limited spaces and a nearly hidden car park. Staff assistance helps mitigate this issue somewhat.
Families traveling to The Olde Swan Hotel remark on the spacious, comfortable family rooms and the accommodating atmosphere. The hotel's location and room sizes contribute to an easy and enjoyable family stay.
Beds at the hotel are frequently described as comfortable and conducive to a good night's sleep with most guests satisfied despite occasional comments about room temperature or bed conditions.
Overall, as a three-star hotel, The Olde Swan Hotel meets and often exceeds expectations with comfortable, clean amenities, friendly service and excellent dining, delivering great value for money and offering a pleasant and memorable stay. Show more
