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Summary of reviewsThe Wishing Well near Selby is a convenient lodging option well-suited for various types of visitors, including families, business travelers and event attendees. Its strategic location within a retail park provides easy access to essential services and local attractions, making it a practical choice for guests needing to travel to nearby venues or major routes.
The hotel’s breakfast offerings received mixed reviews; while many appreciated the good quality, hearty portions and value for money, others found the service wanting and the options limited. Dinner experiences followed a similar pattern with many diners praising the food's taste and affordability but others criticizing long waits, inconsistent preparation and the restaurant’s cleanliness.
Guests generally commended the rooms for their spaciousness and cleanliness, particularly family rooms that cater well to groups. However, decor and furnishings are often described as dated and in dire need of an upgrade. Despite these issues, basic amenities and cleanliness make the rooms functional, although not always up to modern standards.
Cleanliness standards across the hotel varied with many guests finding rooms and bathrooms clean, while others noted issues like stained carpets and dusty surfaces. The mixed feedback suggests a need for more rigorous maintenance routines.
The staff at The Wishing Well shine as one of its strong points, frequently praised for their friendliness, helpfulness and prompt service. Guests appreciated the reception staff's warm welcome and the restaurant staff's attentiveness, contributing positively to the overall experience.
Wi-Fi access is available but inconsistent with some guests enjoying a swift connection while others struggled with poor signals. Parking, on the other hand, is much appreciated for its ample, accessible and free spaces, enhancing the convenience for car travelers.
Families find The Wishing Well particularly accommodating, thanks to its child-friendly amenities like indoor and outdoor play areas. While family rooms have garnered mixed reviews regarding space and comfort, the overall environment is welcoming and suitable for family stays.
Bed comfort varies significantly with some guests finding them satisfactory and others reporting old, lumpy mattresses and thin pillows. This inconsistency highlights the need for updated bedding to improve guest comfort.
Overall, The Wishing Well offers decent value as a budget-friendly, three-star hotel. It meets basic expectations with functional amenities and a clean environment, though it clearly requires refurbishment and improved quality control in several areas to elevate the guest experience.
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