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Summary of reviewsThatchers East Horsley offers a remarkable retreat nestled in a delightful and tranquil setting. The hotel's superb location provides easy access to major routes and nearby attractions, making it an ideal base for exploring the Surrey hills and surrounding areas. Guests frequently commend the serene atmosphere, enhanced by beautifully maintained park-like gardens, ample parking, and tastefully decorated spaces.
The culinary experiences at Thatchers East Horsley are well-received, with breakfast and dinner offerings consistently praised for their quality and flavor. Guests enjoy a varied and fulfilling breakfast selection, accompanied by friendly and efficient service, providing a satisfying start to the day. Dinner also stands out, with many describing the meals as excellent and superb, complemented by attentive and amiable staff.
Rooms at the hotel are lauded for their spaciousness, cleanliness, and modern decor, providing a comfortable haven for travelers. Recent renovations have introduced stylish updates, enhancing the guest experience. Some areas do show signs of wear, yet the overall atmosphere remains inviting and charming. Additionally, the hotel’s staff receive high praise for their friendliness, professionalism, and dedication to creating a welcoming environment.
Families find Thatchers East Horsley accommodating, with well-appointed family rooms and helpful amenities such as fridges and extra campbeds. Despite minor setbacks related to ongoing refurbishments, the hotel remains a favored choice for families seeking a pleasant stay. The comfortable beds and well-maintained rooms contribute to restful nights, with the majority of guests enjoying a sound sleep.
Overall, Thatchers East Horsley is celebrated for its exceptional service, strategic location, and delightful dining options. Although there are occasional inconveniences, such as service disruptions due to refurbishments, the hotel offers notable value and a memorable stay for guests who appreciate its charm and hospitality.
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