Info
Summary of reviewsSouthcrest Manor Hotel, Best Western Signature Collection, is highly praised for its exceptional location in a peaceful, leafy area of Redditch. The tranquil setting, surrounded by beautiful gardens and woodland, offers a serene escape while still being conveniently close to nearby attractions and essential amenities. Guests enjoy the picturesque landscapes and restful environment, making it an ideal retreat for both leisure and business travelers. The convenience of ample parking adds to its appeal.
The breakfast experience at the hotel is generally positive with many guests appreciating the wide variety and good quality of the buffet options, including vegetarian choices. However, there were some issues with food replenishment, temperature and service, especially for those with dietary restrictions. Despite these, the friendly staff often make breakfast a satisfactory experience.
Dinner at the hotel receives high marks for its delightful range of flavors, quality and presentation. Guests commend the tasty and well-prepared meals, though some noted occasional slow service and higher prices. The dining ambiance and accommodating environment for specific dietary needs contribute to a pleasant dinner experience overall.
The rooms are well-regarded for their cleanliness, comfort and modern amenities. Many guests appreciate the fresh bedding, spacious accommodations and lovely garden views. However, there are occasional remarks about the need for updates and attention to minor details such as heating and toiletries.
Cleanliness in the hotel is generally praised, though there are inconsistencies with some areas needing more rigorous cleaning and updating. Despite this, the friendly and attentive staff mitigate many concerns, ensuring a welcoming atmosphere.
The staff at Southcrest Manor Hotel are widely praised for their friendliness, helpfulness and attentiveness. From the reception to dining and housekeeping, the team significantly enhances guests' experiences, making them feel welcome and well-cared for.
While the WiFi receives mixed reviews, its availability is appreciated. Parking is also generally satisfactory, though the recently implemented fee and occasional communication issues about charges could be improved.
The hotel offers comfortable and spacious beds, though preferences for mattress firmness vary among guests. While some find the beds perfect for a good night's sleep, others mention issues with bed assembly and maintenance.
Rated as a four-star establishment, Southcrest Manor Hotel successfully blends the charm of a classic manor house with modern amenities, providing exceptional service and hospitality. The well-maintained gardens, luxurious rooms and attention to detail in service ensure a memorable stay.
Accessibility features are somewhat limited with challenges such as no lift and numerous stairs, which could be better addressed for guests with disabilities.
Overall, Southcrest Manor Hotel offers a luxurious and comfortable experience with beautiful surroundings, excellent service and a few areas for improvement in terms of consistency and accessibility. The hotel remains a highly recommended choice for those seeking a picturesque and tranquil stay.
Show moreRead review summaries for all categories
Categories
