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Summary of reviewsOld Grey Mare Inn by Greene King Inns is highly regarded for its prime location, especially for guests with connections to Hull University. Positioned directly opposite the university campus, the inn provides an ideal base for parents, students and visitors attending university events. Guests also appreciate its proximity to local pubs, restaurants and event venues. The convenience of ease of access, ample parking and cozy atmosphere make the inn a standout choice, offering good value for money.
Breakfast at the inn receives widespread praise for being delicious and varied with guests enjoying both full English and continental options. The breakfast staff are noted for their friendliness and attentiveness, adding to the positive dining experience despite occasional mentions of slow service.
Dinner at the on-site restaurant is generally well-reviewed. Guests appreciate the excellent value, tasty food and friendly staff with the pub atmosphere enhancing the dining experience. The menu offers a good selection, including vegan-friendly options, although some guests have encountered inconsistent service.
The rooms offer a mixed experience. Many guests appreciate their cleanliness, adequate space and essential amenities like kettles and private bathrooms. However, there are frequent mentions of dated decor, noise issues and maintenance problems, such as cracked mirrors and broken fittings. Despite these drawbacks, the rooms are functional and budget-friendly.
Cleanliness is another area with mixed reviews. While some guests find their rooms very clean and welcoming, others report issues like dirty carpets, cobwebs and general maintenance lapses.
The staff at the inn consistently receive high praise for their friendliness and helpfulness, contributing significantly to the positive guest experiences. Their accommodating and professional nature is frequently highlighted, adding to the inn's welcoming atmosphere.
WiFi at the inn is generally reliable with good coverage and connection quality. Some issues like the need to reconnect and spotty connectivity in certain areas are mentioned, but overall, the service meets most guests' needs.
Parking is one of the strong points with ample and free on-site parking available. Though some guests mention tight spaces or limited availability, the overall sentiment is positive.
The inn is particularly noted for being family-friendly, offering large, clean family rooms and a welcoming atmosphere for all ages. The staff's helpfulness further enhances the inn's appeal for family stays.
Beds receive mixed reviews with many guests finding them comfortable and conducive to a good night's sleep. However, there are mentions of issues like lumpy mattresses and outdated bed conditions. Despite these areas for improvement, the beds are generally seen as comfortable by many.
In summary, Old Grey Mare Inn by Greene King Inns offers an excellent location, especially for Hull University visitors and combines good value amenities with helpful staff, clean rooms and reliable WiFi. While there are some areas that require refurbishment and improved maintenance, the positive aspects often outweigh the negatives, making it a recommended choice for travelers in Hull.
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