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Summary of reviewsفندق سما ذاخر is widely appreciated for offering a convenient and comfortable stay, accentuated by its excellent staff and impressive cleanliness. Located near essential services like grocery stores and restaurants, the hotel provides easy access to amenities while being supported by free shuttle buses that connect guests to the holy mosque. Despite some comments about the distance from the Haram, the quiet surroundings, 24-hour reception, and helpful staff create a peaceful atmosphere. Guests frequently highlight the hotel as new and well-maintained, with clean and organized premises, which enhances the overall positive experience.
The rooms are a mixed experience, recognized for their cleanliness and comfort, although several guests mention them being compact, particularly for larger groups. Bathrooms also reflect these size constraints but do not detract from the overall pleasant ambiance attributed to the accommodations. The hotel's strategic location and shuttle service have garnered praise, demonstrating convenience despite the snug dimensions.
The standout feature of فندق سما ذاخر is its exceptional cleanliness and modern facilities. Visitors routinely remark on the tidiness and organization present throughout the hotel, adding to its aesthetic appeal and comfort. The fresh scent and new furnishings amplify the sense of hospitality, complemented by the staff's professionalism and respectful service. A peaceful atmosphere prevails, with the cleanliness and high service standards outweighing minor concerns about room odors.
The staff at فندق سما ذاخر make a significant impact on guests with their excellent hospitality and professionalism. The night shift staff and reception team, including Mr. Ibrahim and Mr. Moamen, receive particular recognition for their courteous and efficient conduct. Guests describe the staff as accommodating and respectful, contributing greatly to a positive guest experience. Their swift, proactive approach and attention to detail ensure a well-maintained environment, emphasizing the hotel's commitment to service excellence and ethical conduct. This outstanding impression encourages repeat visits, highlighting the hotel as a favorable choice for visitors.
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