InfoSummary of reviewsCabañas Florencia La Serena receives overwhelmingly positive reviews with guests frequently praising its superb location, comfortable accommodations and exceptional service. Its proximity to the beach and local amenities, such as restaurants and bars, makes it an ideal spot for those looking to enjoy coastal walks and sea views, while offering easy access to local attractions.
The well-maintained cabins are described as spacious, clean and comfortable with ample parking and policies that accommodate small pets. The tranquil environment further adds to its appeal, making it a perfect choice for those seeking peace and relaxation. The cabins are also noted for their large, beautifully adorned dining area, enhancing the overall aesthetic and ambiance of the location.
The breakfast offerings are well-received with guests frequently highlighting its deliciousness, variety and abundance. Fresh and substantial, the breakfast sets a positive tone for the day, even though a few guests suggested adding more options without extra charges.
Cleanliness stands out as a hallmark of Cabañas Florencia La Serena. The meticulous attention to maintaining an impeccable environment is consistently praised and the friendly staff’s dedication to cleanliness adds to the overall pleasant stay.
The staff of Cabañas Florencia La Serena receive exceptional commendation for their kindness, attentiveness and willingness to go the extra mile. Their cordial and hospitable nature makes guests feel welcomed, resembling a family home experience. The exceptional service extends to the reception, adding to the comfort and enjoyment of the stay.
The beds are highlighted for their exceptional comfort, equipped with ample bedding and pleasant sheets, ensuring warmth and coziness for a restful night’s sleep.
Overall, Cabañas Florencia La Serena is highly recommended for its fantastic location, comfort, cleanliness and exceptional service, making it an ideal destination for a relaxing beachside getaway. Show more
InfoSummary of reviewsTifrys is highly praised for its ideal central location, offering travelers unparalleled convenience and ease while exploring the city. Situated near key transportation hubs and various attractions, guests can easily navigate the area and enjoy nearby shopping centers, local supermarkets, and historical sites, all within walking distance. Despite its central locale, Tifrys maintains a peaceful and quiet atmosphere, serving as a tranquil retreat from bustling city life.
The accommodations at Tifrys are comfortable and clean, with rooms that, while simple in design, provide a cozy and welcoming environment. Though some guests mention minor issues such as the need for mattress replacements and certain bathroom amenities, these are overshadowed by the overall warmth and comfort of the property. The cleanliness of the rooms and common areas, including dining spaces, is a highlight, thanks to the dedicated efforts of the attentive staff.
Guests frequently commend the exceptional service provided by Mrs. Graciela, the owner and manager, whose thoughtful and accommodating nature enhances the stay of every visitor. Her dedication to guest comfort and satisfaction sets the tone for a memorable experience, backed by a supportive and friendly team.
Tifrys stands out for its strategic location, budget-friendly prices, and impressive cleanliness, delivering excellent value for money. With its welcoming ambiance and reliable service, it is a highly recommended option for budget-conscious travelers seeking both convenience and comfort. Show more
InfoSummary of reviewsHotel La Serena Plaza is frequently praised for its prime location, offering easy access to the Buenavista Lighthouse, the lively boardwalk, and nearby dining options. This beachfront hotel provides guests with a perfect blend of relaxation and exploration, making it an ideal base for tourists in La Serena.
Guests consistently commend the hotel's breakfast offerings. The breakfast is noted for its quality and variety, featuring hot coffee and delicious scrambled eggs as standout items. This breakfast experience complements the hotel's advantageous location and appealing pool amenities, adding to the overall satisfaction of the guests.
The rooms at Hotel La Serena Plaza draw mixed reviews. While many guests appreciate the comfort and spaciousness of certain rooms, there are some concerns about maintenance and amenities. The charm of the older establishment is acknowledged, with beautiful views and modern touches enhancing some guests' experiences. However, issues such as inconsistent upkeep, smaller bathrooms, and a lack of basic conveniences like air conditioning can detract from overall comfort.
Cleanliness at the hotel is generally regarded positively, with high standards noted in rooms and common areas. Guests find the atmosphere comfortable and cozy, supported by attentive service from the friendly staff. Although there are suggestions for minor improvements, such as window cleaning and paint refreshing, the overall cleanliness contributes to a pleasant stay.
The staff at Hotel La Serena Plaza plays a crucial role in the hotel's favorable reputation. Renowned for their friendliness and attentiveness, they provide efficient and polite service, enhancing the hospitality experience. The team consistently meets guest needs, ensuring a welcoming and memorable environment.
While the pool garners mixed feedback, many guests appreciate its impressive size and facilities, adding to the hotel's attraction. However, concerns about maintenance occasionally arise, including cleanliness issues and periods of inactivity. Despite these challenges, when operational, the pool provides a pleasant experience, though it is not heated.
Overall, Hotel La Serena Plaza offers a delightful stay characterized by a superb location, satisfying breakfast, friendly staff, and generally well-maintained facilities. Some areas may require attention, but the hotel's features and service make it a popular choice for visitors seeking a memorable experience in La Serena. Show more
InfoSummary of reviewsMarSerena has garnered positive reviews, largely attributed to its prime location, overall cleanliness and excellent service. Conveniently situated a short distance from the beach and Avenida del Mar, guests enjoy easy access to restaurants, pubs and shops in a tranquil yet lively area. This blend of convenience and a cozy atmosphere makes it suitable for both brief retreats and extended vacations. The hotel’s well-maintained green spaces and amenities, such as a heated pool and a jacuzzi, further enhance the guest experience.
The breakfast service receives mixed feedback but has a notable number of positive remarks, particularly for its punctuality, deliciousness and nutritious variety. However, the pre-packaged nature and limited selection have room for enhancement. Dinner offerings are not extensively covered, but the proximity to diverse dining options compensates for any limitations on in-house dining.
Rooms and cabins are typically praised for their spaciousness, cleanliness and comfort with many featuring kitchenettes and terraces ideal for long stays. While there are occasional mentions of maintenance issues such as outdated bathroom fittings and poor internet connectivity, these do not significantly detract from the overall appeal. Cleanliness and hygiene are strong points across all facilities, including public areas and the pool.
The staff at MarSerena frequently receive commendations for their friendliness, attentiveness and professionalism, contributing to a welcoming and comfortable stay. Exceptional service from the night manager and concierge is often highlighted, alongside the overall thoroughness of the cleaning teams.
WiFi has been a source of dissatisfaction due to frequent connectivity issues and poor signal strength, pointing to an area needing substantial improvement. However, the outdoor heated pool stands out as a beloved feature for many guests, described as well-maintained, clean and inviting. Families especially appreciate the kid-friendly amenities, such as the children’s pool and play areas.
Proximity to the beach adds to the convenience and appeal of MarSerena with many guests highlighting the ease of access to seaside activities and dining. Accommodations are noted for total comfort and spaciousness, enhancing the overall guest experience. Beds receive mixed reviews; while some find them comfortable, others point out issues with the bedding quality and furniture's outdated state.
Accessibility is noted as generally good with easy entry, parking and secure facilities. However, some areas, especially older parts of the hotel, could benefit from updates to be more accommodating, particularly for elderly guests.
Overall, MarSerena stands out for its location, cleanliness and guest-friendly services, making it a highly recommended option for travelers seeking a relaxing seaside getaway. Show more
InfoSummary of reviewsHotel Serena Suite stands out for its commendable location, tranquil atmosphere and ease of access to essential amenities such as shopping centers and main roads like the Pan-American Highway 5 North. Its quiet and picturesque surroundings, featuring occasional wildlife like wild rabbits, make it a scenic and relaxing destination despite being somewhat isolated without a car.
The breakfast experience at Hotel Serena Suite is generally positive with guests frequently describing it as delicious and substantial. The friendly and efficient service during breakfast hours further enhances the experience. However, some guests have noted a lack of variety and occasional issues with the buffet setup, suggesting that improvements could be made.
Dinner at the hotel receives mixed reviews. While many praise the delicious and abundant food, including standout dishes like fish and ceviche, others point out inconsistencies in food quality and service. Additionally, the limited menu options and high prices, along with the restaurant's early closing hours and non-operation on Sundays, have been areas of contention for some guests.
The hotel rooms are often described as large, comfortable and clean, contributing to a restful stay. However, issues such as poor ventilation, faulty air conditioning and general upkeep concerns have been noted. Efforts by the hotel to rectify these problems sometimes fall short of guest expectations.
Cleanliness across the hotel varies with many guests highlighting the high standards in common areas, rooms and facilities like the pool and gardens. Nevertheless, inconsistencies are present with some rooms experiencing issues such as mold, outdated furniture and cleanliness lapses.
Staff at Hotel Serena Suite are frequently praised for their warmth, friendliness and excellent customer service. Individuals like Nicole and Carlos receive special commendation for their helpfulness, contributing to a positive and welcoming atmosphere despite a few isolated negative interactions.
The free WiFi at the hotel has received mixed reviews. While some guests appreciate the connectivity, others have encountered issues such as weak signals and inconsistent internet quality, both in rooms and communal areas, affecting their online activities.
The pool area is a highlight for many guests, offering a beautiful, spacious and well-maintained space complete with a kids' pool, sauna and jacuzzi. Despite minor maintenance issues, the pool area contributes significantly to the hotel's serene and relaxed environment.
Parking at Hotel Serena Suite is generally well-regarded with guests appreciating the secure, spacious and organized facilities. However, occasional limitations in parking space and inadequate lighting have been noted as minor drawbacks.
The hotel is considered a great choice for family vacations, offering a comfortable and child-friendly environment with numerous activities for kids. The positive family-oriented atmosphere is complemented by the excellent pool facilities, making it an ideal destination for family trips.
Lastly, the beds at Hotel Serena Suite receive mixed feedback. While some guests find the beds comfortable and the bedding clean, others report issues with old, hard mattresses, uncomfortable pillows and general cleanliness concerns. Ensuring adequate and high-quality bedding remains an area for improvement. Show more
InfoSummary of reviewsAji Verde Hostel in La Serena generally receives positive reviews with its location being a standout feature. Situated just outside the main city center, the hostel offers a convenient base for exploring, boasting proximity to supermarkets, historical areas and a variety of restaurants. Guests appreciate the quiet neighborhood, safe parking and beautiful atmosphere, particularly enjoying the lovely terrace. However, its distance from the beach is a minor drawback for some.
The rooms at Aji Verde Hostel offer a mixed experience. Private rooms with bathrooms receive high praise for their comfort and amenities, such as private lockers and comfortable mattresses. The women’s dorm is particularly noted for its appeal. However, issues with unpleasant odors, noise and small shared rooms detract from the overall experience, indicating a need for improvements in space and maintenance.
Cleanliness also garners mixed reviews. Many guests commend the hostel for its clean and hygienic rooms and bathrooms, as well as the clean common areas. Nonetheless, there are reports of mold, bad smells and grime in some areas, highlighting inconsistencies in cleaning standards across the hostel.
The staff is frequently highlighted as a significant positive aspect of Aji Verde Hostel. Guests consistently praise their friendliness, helpfulness and attentiveness. The team is responsive to issues, offers excellent advice and communicates well, enhancing the overall experience and making guests feel welcomed and supported.
When it comes to bedding, the reviews vary. While many guests find the beds very comfortable and praise the clean, spacious environment, others report issues with hard or worn-out mattresses and uncomfortable bunk beds. The three-tiered beds and cramped shared rooms contribute to some guests' discomfort.
In summary, Aji Verde Hostel offers a convenient and welcoming stay, particularly for those looking to explore La Serena. While the location, staff and some room features are highly appreciated, improvements in cleanliness, room maintenance and bedding comfort could enhance the overall guest experience. Show more
InfoSummary of reviewsHotel Londres La Serena is highly regarded for its exceptional central location in La Serena, which allows guests easy access to prominent local attractions such as Recova, the Japanese Garden, Plaza de Armas and various restaurants and churches. This convenience, paired with a tranquil environment, makes the hotel an excellent choice for both leisure and business travelers.
Cleanliness is another often-mentioned strength of the hotel with guests consistently praising the spotless condition of the rooms and common areas. The cleaning staff receives accolades for their attentiveness and cordial demeanor, ensuring a comfortable and pleasant stay.
The staff overall is frequently described as friendly, helpful and attentive. Specific members, such as Emilio and Bastián, are lauded for their exceptional service and hospitality. The staff’s dedication to high-quality personal service significantly enhances the guest experience.
The hotel's breakfast offerings, while somewhat basic in variety, are generally well-received for their freshness and taste. Hearty options including fruit, avocado and warm cheese bread earn positive mentions, although the limited variety and start time of 8 AM are noted as areas for potential improvement.
Although the rooms are clean and comfortable with particularly praised beds, they do face some issues such as noise from the street and adjacent rooms, small size, outdated decor and limited modern amenities like small televisions and lack of air conditioning. Bathrooms, while clean, could benefit from some updates to match the expectations set by promotional photos.
Parking is a notable challenge due to its distance of several blocks from the hotel, presenting a minor inconvenience, especially for late arrivals. Safety at night while returning to the hotel is also a concern for some guests. Despite these drawbacks, the proximity to the city's core offers a compelling trade-off.
In summary, Hotel Londres La Serena offers a centrally located, clean and welcoming environment with exceptional staff and comfortable beds, making it an attractive option for travelers. Some areas for improvement include room updates, breakfast variety and parking logistics. Overall, it remains a favored choice for those visiting La Serena due to its prime location and hospitable atmosphere. Show more
InfoSummary of reviewsHotel y Departamentos La Serena - Caja Los Andes stands out for its excellent beachfront location, offering easy access to ocean avenue, restaurants and various services. Guests appreciate the convenience of free parking and the scenic setting with beautiful gardens and green areas, making it an ideal family destination. The rooms are noted for their comfort, cleanliness, spacious balconies and beautiful interiors, contributing to an overall positive experience.
The breakfast options receive high praise for their delicious, varied and high-quality offerings, complemented by kind and attentive breakfast staff. The on-site restaurant also garners positive reviews for its food quality and service, although there are occasional critiques regarding certain dishes.
Cleanliness is a consistent highlight from guests, who note the well-maintained facilities and immaculate rooms. The friendly and helpful staff further enhance the experience with repeated commendations for their exceptional service and attention to detail.
The hotel provides several pool options, including a heated outdoor pool, which are generally appreciated despite some concerns about water temperature. Beds receive mixed reviews with some guests finding them comfortable while others note issues with bed size and comfort.
While the Wi-Fi service could use improvement, particularly in guest rooms, the overall experience at Hotel y Departamentos La Serena - Caja Los Andes remains highly positive. This hotel is a top choice for those seeking a beachfront stay with great facilities, excellent service and good value for money. Show more
