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Summary of reviewsCocketts Hotel, located in the picturesque village of Hawes, earns high praise for its prime location. Nestled on the high street, it provides stunning views of the Yorkshire Dales and easy access to local attractions such as the Wensleydale cheese factory and walking trails. The convenience of ample free parking, proximity to a local pub and the peaceful, yet vibrant surroundings make it an ideal retreat.
Guests consistently commend the cleanliness and comfort of the hotel rooms. The accommodations are described as cozy, quiet and stylishly decorated with some rooms offering spacious bathrooms and modern amenities like Smart TVs. Although there are occasional mentions of rooms needing updating and minor maintenance issues, the overall satisfaction with cleanliness and ambiance remains high.
The hotel's breakfast offerings are well-received, featuring a variety of fresh fruits, cereals and a cooked-to-order full English breakfast that guests find delicious and hearty. The breakfast service is consistently described as prompt and friendly. Despite minor issues such as overcooking and limited continental options, the breakfast experience generally enhances guest satisfaction.
While dinner options at Cocketts Hotel receive mixed reviews, the positive feedback highlights a superb dining experience when the restaurant is operational. Guests enjoy the quality and variety of meals with outstanding service and a good selection of wines and beers. However, the occasional unavailability of the restaurant and bar due to redevelopment or chef availability has led to some disappointment.
Across the board, the staff at Cocketts Hotel are celebrated for their friendliness, professionalism and willingness to go above and beyond to ensure a pleasant stay. The exceptional hospitality, from warm welcomes to helpful assistance during meals, significantly contributes to the hotel's positive atmosphere.
The free Wi-Fi generally receives positive feedback for its efficiency, although some guests note areas where the connection could be stronger. The hotel is also praised for its family-friendly environment, offering a quaint and cozy retreat with convenient parking and thoughtful amenities for children.
Guests with pets appreciate the hotel's dog-friendly policies and welcoming staff. The hotel accommodates pets well, despite minor restrictions and the occasional logistical issue.
Overall, Cocketts Hotel stands out for its excellent location, high standards of cleanliness, comfortable accommodations and exceptional service, providing a charming and hospitable stay for visitors to Hawes.
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