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Summary of reviewsThe Fountain Hotel, situated in the heart of the scenic village of Hawes, is highly praised for its superb location, convenient for exploring the charming town and the beautiful Yorkshire Dales. Its central placement allows easy access to local amenities, hiking trails and stunning views, making it an ideal base for both relaxation and adventure.
Guests consistently commend the hotel's breakfast, noting the excellent variety, generous portions and delicious, well-cooked meals that cater to diverse dietary needs, including vegetarians. The consistently high quality and great value of breakfast set a positive tone for the day. Similarly, the dinner offerings are well-received with a diverse menu featuring well-prepared dishes at reasonable prices. Both the formal restaurant and bar food options, including specialties like the steak and ale pie and chicken curry, receive high marks, contributing to an overall delightful dining experience.
The rooms at The Fountain Hotel are described as clean, comfortable and tidy. Many appreciate modern amenities and bathrooms, though some mention that certain rooms could benefit from updates and improved natural lighting. Despite these minor issues, the cleanliness and comfort receive frequent praise, aided by the hotel's efficient service and welcoming check-in experience.
Cleanliness throughout the hotel meets high standards with visitors highlighting the spotless conditions of both bedrooms and bathrooms. While some guests noted occasional lapses, such as a musty smell or isolated sticky spots, the general feedback remains positive.
Exceptional service is a hallmark of The Fountain Hotel with staff frequently described as friendly, welcoming and attentive. Guests appreciate the accommodating and professional demeanor, making them feel at home. The owners, too, receive high praise for their help and friendliness, significantly enhancing the guest experience.
While parking is generally appreciated for its convenience and sense of security, some guests experienced challenges with the tight entrance and limited spaces. Nevertheless, the availability of free car parking and nearby on-street options is viewed positively.
The hotel is recognized as family-friendly, offering a welcoming environment for families with children and suitable accommodations like family rooms. Despite occasional noise from neighboring families, the overall atmosphere is conducive to family stays.
Comfortable beds contribute to a restful experience for many guests, although there are occasional reports of inconsistencies with mattress quality. The majority of reviews suggest a cozy and pleasant sleeping environment.
Finally, The Fountain Hotel stands out for its dog-friendly policies, allowing pets in most areas and offering additional pet services like dog-sitting. This flexibility and the warm welcome extended to both guests and their canine companions enhance the overall appeal of the hotel.
In summary, The Fountain Hotel is highly recommended for its prime location, excellent dining, comfortable and clean accommodations, outstanding service and family and pet-friendly environment, providing a well-rounded and enjoyable stay for all its guests.
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