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Summary of reviewsBroadview Hotel provides an inviting stay for guests with several notable strengths highlighted by positive reviews. Its prime location in the heart of the University of East Anglia makes it a convenient choice for those attending university events, music gigs, or festivals at nearby venues like the Norfolk Showground. The hotel's proximity to key landmarks and the city center ensures ease of access, complemented by free parking and friendly staff contributing to a warm welcome.
Guests particularly enjoy the breakfast offerings, noting the impressive quality, variety, and value provided by the sports bar. With hearty servings of traditional breakfast items, the modest price of £10 is well-regarded despite the facility’s short walk from the hotel and occasional queues during busy times. However, breakfast isn't included in room rates, which some guests prefer given the overall cost.
Rooms at Broadview Hotel are consistently praised for cleanliness and practicality, ideal for visitors attending nearby events. They come equipped with fridges and other essential amenities, providing a comfortable, restful environment even when compact in size. The hotel’s approach to cleanliness stands out, benefiting from diligent cleaners and supportive staff ensuring the entire facility remains spotless and accommodating.
Professionalism and friendliness define the staff's demeanor, with multiple reviews praising their helpfulness in making guests feel at ease. From the efficient handling of high occupancy challenges to prompt responsiveness at check-out, the staff's commitment to guest satisfaction is evident.
While some guests appreciate the comfort of the beds, others report inconsistencies with bedding, mentioning issues such as firmness and noise disturbances affecting sleep quality. Despite these varied experiences, the hotel maintains a generally positive reputation, valued for its welcoming environment and accessibility.
Overall, Broadview Hotel offers great value for money, ensuring guests enjoy a pleasant stay marked by convenience, comfort, and exceptional service.
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