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Summary of reviewsYelf's Hotel, centrally located in the heart of Ryde, Isle of Wight, garners significant praise for its prime location. Guests appreciate its closeness to key attractions, the Esplanade, pier, beachfront, shops, restaurants and transportation links like buses, trains and ferries, making it a convenient base for exploring the island. The hospitality from the friendly and helpful staff significantly enhances the guest experience with staff consistently recognized for their exceptional service, attentiveness and personal touches, even remembering returning guests.
The breakfast at Yelf's Hotel is frequently highlighted as a standout feature. Guests laud the variety, quality and taste, particularly praising the Full English breakfast and the overall value for money. The flexibility and accommodating nature of the breakfast service contribute positively to guest satisfaction, despite minor issues with healthier options or occasional service delays.
Dinner experiences at Yelf's Hotel present a mixed bag with many guests enjoying the quality and variety of the food, especially the Sunday roast and lunch. The bar, offering good prices and amenities like a pool table, provides a pleasant atmosphere. However, inconsistencies in menu availability, preparation and portion sizes do affect some dining experiences. Nevertheless, the attentive and accommodating staff during dinner service receive high marks.
Rooms at Yelf's Hotel are spacious and comfortable with well-lit areas and sea views in some, but the dated decor and need for refurbishment, including peeling wallpaper, stained carpets and tired furnishings, detract from the overall experience. Cleanliness is generally well-regarded, although some guests report specific cleaning issues and maintenance problems, such as malfunctioning fixtures and insufficient ventilation.
While the hotel’s cleanliness efforts amidst its aging decor earn commendation, highlighting very clean and comfortable rooms, the establishment undeniably needs modernization. Guests note issues like threadbare carpets, dirty curtains and specific areas requiring more thorough cleaning. Common areas often appear dusty with musty smells and worn carpets and wallpaper.
Wi-Fi connectivity at Yelf's Hotel proves inconsistent with some guests in extension buildings like Brook House experiencing strong signals, while others in the main building or annex face poor signal strength and intermittent availability. Obtaining passwords and maintaining a connection sometimes emerges as a challenge, particularly on higher floors and specific hotel parts.
The comfort of the beds varies widely among guests. Although many find the beds comfortable and clean, others report issues with hardness, softness, flat pillows, lumpy mattresses and mismatched bed frames and mattresses. Noise from a lack of secondary glazing is also mentioned.
Overall, Yelf's Hotel offers a budget-friendly stay aligned with its three-star rating, appealing through its excellent location and charm despite needing significant updates. The hotel retains an old-fashioned atmosphere that continues to attract travelers, balancing drawbacks in decor and facilities with the warm and accommodating service of the staff.
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