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Summary of reviewsUmra Grace - Hotel in Haridwar By Perfect Stayz offers a commendable and accessible base for travelers, featuring a perfect location near the railway station and important attractions like the Shiva Temple and Har Ki Pauri. The ambiance is welcoming, safe and secure, despite the hotel's narrow, busy street location. The proximity to key points such as the bus stand and local market significantly enhances convenience.
The breakfast experience is positively noted for its variety and enjoyable taste with guests appreciating the inclusion of breakfast in their bookings. Though there are occasional remarks about medium quality, the general feedback underscores a satisfying and hygienic breakfast and dinner at reasonable rates.
Reviews consistently highlight the rooms as clean, spacious and well-maintained. The standout cleanliness, including spotless rooms and hygienic bathrooms, contributes to a comfortable stay. The room service is described as helpful and prompt, further enhancing guest satisfaction. While there are minor issues with bed linens and in-room amenities, the overall sentiment remains favorable regarding room quality and upkeep.
Cleanliness across the hotel receives high praise with many guests describing the property as impressively neat and maintaining proper hygiene standards. Despite some lapses, the general consensus is that Umra Grace succeeds in providing a remarkably clean environment.
The staff at Umra Grace are frequently described as polite, courteous and accommodating with numerous reviews praising their friendliness and attentive service. The front desk staff, in particular, receives commendation for their kindness and efficiency. Though there are occasional reports of non-cooperative behavior, the overall sentiment towards the staff leans heavily towards positivity.
Parking, however, appears to be a significant concern with the lack of a dedicated parking facility causing inconvenience and issues such as police fines for improper parking frequently mentioned by guests.
The hotel is suitable for those traveling with family and friends, offering large family rooms and a safe environment. However, the location's distance from the ghat may prove challenging for some guests.
Finally, while bedding cleanliness issues are noted, many guests find the beds incredibly comfortable, often mentioning the use of memory foam and microfiber pillows. The overall sleeping experience, despite some discomfort and infrequent changes in linens, is largely considered to be remarkable.
In summary, Umra Grace provides a well-located, clean and comfortable stay with commendable staff and a generally positive dining experience, though some challenges with parking and bedding cleanliness may arise.
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