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Summary of reviewsHotel Marwari Niwas enjoys a prime location in the heart of Haridwar within easy reach of revered spiritual sites like Har Ki Pauri and the Mansa Devi Temple. This advantageous position not only provides guests easy access to the Ganga Ghats but also keeps them close to the bustling local markets. Despite the central location, the hotel maintains a tranquil ambiance, offering a blend of spiritual immersion and convenience.
The hotel rooms receive mixed feedback. Many guests appreciate the luxurious feel and cleanliness of the rooms, yet some note inconsistencies in room readiness and size. While some find the rooms neat and well-maintained, others report issues such as dust, dirty bedsheets and poor upkeep. The amenities also draw some concern with reports of non-functional televisions, lack of hot water and inadequate lighting. Overall, while comfortable for many, room quality and consistency could be enhanced.
When it comes to cleanliness, reviews are varied. Many guests praise the neat and clean washrooms and rooms, contributing to a favorable overall impression. However, complaints about dirty bedsheets, stained walls and unpleasant smells indicate that the hotel has areas needing improvement to maintain consistent hygiene.
The staff at Hotel Marwari Niwas are highly praised for their friendliness, helpfulness and cooperative nature. Guests frequently mention the courteous behavior of reception personnel and other staff members, creating a warm and homely atmosphere. The hotel's owner is often highlighted for being particularly supportive and kind. Although instances of minor service lapses, such as entering rooms without knocking, are noted, the overall helpful and amiable demeanor of the staff significantly enhances the guest experience.
Feedback on the beds is also mixed. Some guests appreciate the size and basic comfort of the beds, while others raise cleanliness concerns, pointing out dirty bedsheets, bed bugs and the need for more frequent linen changes. Ensuring cleaner and more hygienic bedding could greatly improve guest satisfaction.
In summary, Hotel Marwari Niwas stands out for its exceptional location and friendly staff, making it an attractive option for those exploring Haridwar's spiritual sites. However, there is room for improvement in terms of room upkeep, amenities and consistent hygiene practices.
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