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Summary of reviewsShaw Hill Hotel Golf and Country Club is highly regarded for its exceptional location and stunning setting. Nestled in serene and picturesque surroundings with lovely grounds, it offers a captivating retreat attractive for both leisure and business purposes. The historical building adds a sense of charm and character and guests appreciate the convenience of easy motorway access and secure parking. The on-site amenities, including the swimming pool, spa facilities and golf course, are well-appreciated and enhance the overall guest experience. The staff receives high praise for their hospitality and attentiveness, significantly contributing to a sense of being well-cared for.
The breakfast experience at the hotel is generally well-received with many guests lauding the excellent quality and variety of choices offered. The cheerful and courteous staff further enhance the dining experience. However, while the majority find breakfast satisfying, some noted issues like slow service and limited buffet choices. Dinner, on the other hand, is largely praised for its excellent food and attentive service, although some guests suggest extending the bar food service hours to better meet evening needs.
Rooms at Shaw Hill are appreciated for their spaciousness and general cleanliness with several guests enjoying beautiful views and comfortable accommodations. However, there are mentions of rooms being dated and in need of refurbishment with some suffering from cold temperatures or outdated decor. Despite these points, the pleasant common areas and helpful staff contribute positively.
Cleanliness throughout the hotel is generally well-maintained, ensuring a comfortable stay for visitors. Some guests, however, have noted that while cleanliness is upheld, certain areas of the hotel could benefit from deeper cleaning or updating. The friendly and accommodating staff make a significant positive impression, providing outstanding service across various departments and contributing to a welcoming atmosphere.
The free WiFi service has received consistent complaints regarding its poor quality and lack of reliability. The spa and pool facilities, however, are well-praised with guests enjoying the high quality of treatments and the relaxing environment. The golf course is another highlight, noted for its beautiful and well-maintained setting, although some guests found it overcrowded at times.
In summary, Shaw Hill Hotel Golf and Country Club offers a picturesque and charming retreat with excellent amenities and service. While some areas, particularly the room updates and WiFi, could benefit from improvements, the overall guest experience remains positive, driven by the lovely setting, friendly staff and commendable facilities.
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