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Summary of reviewsHôtel des Princes, Chambéry Centre, is a highly regarded establishment nestled in the heart of Chambéry. The hotel's prime location makes it an ideal base for exploring the historic city with easy access to the old town, train station and an array of dining and shopping options. Prominent nearby landmarks like the Elephant Fountain and Duke's Palace add to its appeal. Despite its central position, the hotel maintains a quiet and peaceful ambiance, providing a restful retreat for its guests.
The hotel's breakfast offerings receive consistent praise for their quality, variety and freshness. Guests enjoy a well-stocked buffet featuring fresh, local ingredients, including freshly squeezed orange juice. The flexibility to have breakfast indoors or on a terrace enhances the experience, making mornings at the hotel particularly delightful. Though some consider the price a bit high, the richness and quality of the breakfast typically justify the cost.
Dinner service, on the other hand, presents a mixed bag. While room service provides the convenience of a late meal, some guests report issues with food quality, portion sizes and order accuracy, suggesting there's room for improvement in this area.
Rooms at Hôtel des Princes vary in size and condition but are generally clean, comfortable and well-furnished with modern decor. While some rooms, particularly those under the attic, may feel cramped, larger family and suite options offer ample space. Guests appreciate the quiet and soundproofed rooms, which contribute to a peaceful stay.
Cleanliness is a standout attribute of the hotel with both rooms and common areas maintained to a high standard. This adds to the welcoming and cozy atmosphere, making guests' stays pleasant and hygienic.
The hotel's staff consistently receive high marks for their friendliness, helpfulness and professionalism. From the reception team to housekeeping, the staff's attentive and accommodating nature significantly enhances the overall guest experience.
Free Wi-Fi service offers a mixed experience. While the connection works well in some areas like the lobby, many guests struggle with poor and unstable signals in their rooms, indicating a need for improvement.
Spa facilities are another highlight, providing a clean, cozy and well-equipped environment complete with a sauna, jacuzzi, steam room and sensory shower. Though there's an extra charge for spa access, the quality services and relaxing atmosphere receive positive feedback.
Parking, although somewhat challenging due to the hotel's location in a pedestrian zone, is made convenient with nearby car parks. Guests appreciate the practical and affordable parking solutions offered through hotel affiliations.
The hotel is family-friendly, offering spacious family rooms with features like separate air conditioning units. A children's playroom and amenities for pets further add to its appeal for families.
Bedding at the hotel is generally praised for comfort, contributing significantly to a restful stay. While a few guests mention less satisfactory experiences, most reviews reflect a high level of satisfaction with the quality of the beds.
For a three-star establishment, Hôtel des Princes offers exceptional value, often exceeding guest expectations with amenities and services that rival higher-rated hotels. Despite some minor areas needing refurbishment, the overall experience at the hotel is positive, marked by comfort, convenience and excellent guest care.
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