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Summary of reviewsHôtel des Beaux Arts, located in the heart of Chambéry, enjoys a prime location that is highly appreciated by travelers. Its proximity to the train and bus stations, historic center, major tourist attractions, shops and restaurants makes it exceptionally convenient for guests seeking to explore the city. The hotel maintains a tranquil atmosphere despite its central position, offering a restful escape from the city's hustle. Visitors commend the excellent value for money, cleanliness and the welcoming attitude of the friendly staff. The nearby large parking facility further enhances its accessibility.
When it comes to breakfast, many guests have pointed out the absence of on-site options, despite breakfast sometimes being included in the booking. The current setup directs guests to nearby establishments such as the Bistrot du Palais. While this arrangement isn't convenient for everyone, those who tried the external breakfast options praised the quality and value. The promise of future on-site breakfast services offers hope for improvement.
The rooms at Hôtel des Beaux Arts have garnered a mixed response. Guests who stayed in recently renovated rooms appreciated their cleanliness, practicality and simple but pleasant decor. Comfortable bedding and functional layouts, along with amenities like small balconies, clean sheets, towels, a kettle and TV, contributed to positive experiences. However, some rooms did not meet expectations with issues like poor maintenance, musty odors and cleanliness problems such as evidence of cockroaches. These inconsistencies in room quality are worth considering for future guests.
Cleanliness at the hotel also draws mixed reviews. Many guests were pleased with the clean rooms, comfortable beds and well-maintained linens. However, recurring issues like dust, moldy grout, cobwebs and occasional cockroach sightings indicate a need for more consistent cleaning routines to enhance guest satisfaction.
The staff at Hôtel des Beaux Arts generally receive praise for their attentiveness, kindness and welcoming nature. Many guests described the staff as very nice, super friendly and helpful in resolving issues. However, language barriers and occasional lapses in staff presence were reported, leading to a few negative experiences. Despite these challenges, positive interactions with the staff left a favorable impression on many visitors.
Parking options near the hotel are relatively convenient with free parking available in front of the hotel from 6 pm to 9 am. While there isn't dedicated hotel parking, the variety of nearby options is appreciated, though it can sometimes be tricky or crowded. Securing parking in advance is recommended.
The beds receive mixed feedback with many guests finding them comfortable, cozy and of good quality. However, some visitors encountered issues with the mattresses, describing them as sunken, hard or broken. Despite these varied experiences, when the beds were in good condition, they significantly contributed to a comfortable stay.
In summary, Hôtel des Beaux Arts stands out for its excellent location, friendly staff and value for money. While there are areas for improvement, particularly in consistency of room quality and cleanliness, many guests find it a satisfactory choice for their stay in Chambéry.
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