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Summary of reviewsChariton Hotel Bagan boasts a strategic location ideal for travelers using public transport, being near Butterworth station with easy access to Penang Sentral, the bus terminal and the ferry pier to Penang. Its proximity to 24/7 convenience stores, Mamak restaurants and the Penang artwalk adds local flavor to the stay. Guests appreciate the peaceful environment created by the less busy streets, even though there might be a limited number of nearby eateries.
The rooms at Chariton Hotel Bagan receive mixed reviews mainly due to their small size, which some guests find cramped or narrow. However, the hotel is lauded for its cleanliness with rooms being tidy and equipped with necessary amenities. Some issues such as occasional unpleasant smells, pests and maintenance problems have been reported, alongside room setups that may feel restrictive. Nevertheless, the clean bathrooms and overall tidy environment are frequently noted.
When it comes to cleanliness, the hotel generally maintains a satisfactory standard, though guests have pointed out instances of stained linens, musty smells and occasional sightings of cockroaches and ants. While the rooms and bathrooms usually receive praise for cleanliness, some areas, particularly the lobby, could use more attention.
Staff interactions are another strong point for Chariton Hotel Bagan. Reviews frequently highlight the friendliness and helpfulness of the staff, noting smooth check-ins and accommodating service, particularly from the receptionists. Nonetheless, some inconsistencies were mentioned, including lapses in attentiveness and room cleaning delays due to staffing shortages.
The beds at Chariton Hotel Bagan receive notably positive feedback. Guests find the beds big, clean and exceptionally comfortable with the provision of ample pillows enhancing their experience. While the beds might not be ideal for larger groups, the majority of guests appreciate the comfortable and restful sleep they provide.
In summary, Chariton Hotel Bagan offers a strategically located, clean and comfortable stay with friendly staff, though there are areas that could benefit from some improvement, particularly room size and maintenance issues.
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